The Staff Pad
Position Summary
The Collections Specialist will provide financial, administrative, and clerical support. Responsibilities include preparing and issuing invoices, data entry, reporting, and basic analysis. This role requires problem‑solving skills and attention to detail.
This is an on‑site position in Houston, TX.
Qualifications
Minimum of 3 years of experience in Collections or Accounting related position with experience in an Accounts Receivable/Collections role.
Experience with invoice delivery via customer web portals.
Experience with large ERP systems, preferably Microsoft Navision or Business Central.
Knowledge of Microsoft Office (Outlook, Word, Power Point, Excel).
Must have attention to detail with an eye for accuracy.
Effectively communicate with customers and co-workers both verbally and written.
Strong interpersonal and organizational skills.
Demonstrate personal excellence including punctuality, integrity, and accountability.
Work well in a team environment and support others within the group.
Ability to work within a fast‑paced environment and meet required deadlines.
Strong sense of urgency to address internal & external escalations as well as high profile and/or complex situations in a timely and accurate manner.
Essential Job Duties and Responsibilities
Ensure collections are handled accurately and timely for the portfolio under your responsibility, which includes but is not limited to:
Reviewing open accounts to identify collection opportunities.
Make outbound collection calls in a professional manner while keeping and improving customer relations.
Escalate client‑billing problems to billing personnel, applying good customer service in a timely manner.
Collect customer payments in accordance with payment due dates.
Identify issues attributing to account delinquency and discuss them with management.
Review and process contract invoices in designated ERP system.
Delivery invoices to clients via email, portal upload, mail.
Process credit memo and/or credit & rebill as required.
Effectively communicate with Operations, FP&A, Collections with intention to answer questions regarding revenue and resolve/notify of billing issues and exceptions that could prevent an accurate and timely invoice to the clients.
Assist with audit requests.
Research escalated items to provide resolution.
Ad hoc projects, as needed.
Review and monitor assigned accounts and all applicable collection reports.
Provide timely follow‑up on payment arrangements.
Mail/Email correspondence to customers to encourage payment of delinquent accounts.
Other Details Hourly pay range: $21.00 -$25.00 Schedule: Monday - Friday 9-5 Location: ONSITE
Benefits Why We're a Better Place to Work
Competitive compensation
Health insurance and medical coverage benefits (Medical, Dental, Vision, Disability, and Life Insurance). 401(k)
Paid time off, including 9 Company‑paid Holidays
Stocked breakroom with a variety of snacks and beverages
Discounted fitness memberships through health provider
#J-18808-Ljbffr
This is an on‑site position in Houston, TX.
Qualifications
Minimum of 3 years of experience in Collections or Accounting related position with experience in an Accounts Receivable/Collections role.
Experience with invoice delivery via customer web portals.
Experience with large ERP systems, preferably Microsoft Navision or Business Central.
Knowledge of Microsoft Office (Outlook, Word, Power Point, Excel).
Must have attention to detail with an eye for accuracy.
Effectively communicate with customers and co-workers both verbally and written.
Strong interpersonal and organizational skills.
Demonstrate personal excellence including punctuality, integrity, and accountability.
Work well in a team environment and support others within the group.
Ability to work within a fast‑paced environment and meet required deadlines.
Strong sense of urgency to address internal & external escalations as well as high profile and/or complex situations in a timely and accurate manner.
Essential Job Duties and Responsibilities
Ensure collections are handled accurately and timely for the portfolio under your responsibility, which includes but is not limited to:
Reviewing open accounts to identify collection opportunities.
Make outbound collection calls in a professional manner while keeping and improving customer relations.
Escalate client‑billing problems to billing personnel, applying good customer service in a timely manner.
Collect customer payments in accordance with payment due dates.
Identify issues attributing to account delinquency and discuss them with management.
Review and process contract invoices in designated ERP system.
Delivery invoices to clients via email, portal upload, mail.
Process credit memo and/or credit & rebill as required.
Effectively communicate with Operations, FP&A, Collections with intention to answer questions regarding revenue and resolve/notify of billing issues and exceptions that could prevent an accurate and timely invoice to the clients.
Assist with audit requests.
Research escalated items to provide resolution.
Ad hoc projects, as needed.
Review and monitor assigned accounts and all applicable collection reports.
Provide timely follow‑up on payment arrangements.
Mail/Email correspondence to customers to encourage payment of delinquent accounts.
Other Details Hourly pay range: $21.00 -$25.00 Schedule: Monday - Friday 9-5 Location: ONSITE
Benefits Why We're a Better Place to Work
Competitive compensation
Health insurance and medical coverage benefits (Medical, Dental, Vision, Disability, and Life Insurance). 401(k)
Paid time off, including 9 Company‑paid Holidays
Stocked breakroom with a variety of snacks and beverages
Discounted fitness memberships through health provider
#J-18808-Ljbffr