Duke Clinical Research Institute
Clerk (Visitor Relations Assistant)
Duke Clinical Research Institute, Durham, North Carolina, United States, 27703
Occupational Summary
This Part Time position serves as a Chapel representative and primary point of contact for visitors and the Duke community after business hours and on weekends and holidays. The individual will perform the following:
Responsibilities
Greet, direct, inform, and respond to visitor questions
Communicate effectively as an ambassador of the Chapel and serve as a resource person for visitors and members of the Duke community
Research subject matter, describe points of interest, and respond to questions
Ensure the nave, transepts, chancel, Memorial Chapel, and crypt are tidy and well stocked
Assist staff and student groups with set‑up and clean‑up for events, worship services, weddings, concerts, funerals, and rehearsals
Monitor the entrance to the nave during private events, if the group requests that no tourists be permitted inside
Maintain supply of brochures and other information for visitors
Conduct 15‑minute walking tours of the sanctuary
Compile information regarding visitors to the Chapel
Monitor visitor activities to ensure compliance with regulations and safety practices; notify visitors who are not in compliance
Monitor premises for incident prevention and signs of suspicious activity; apply judgment to issues of concern by notifying supervisor and or the Duke University Police Department as the situation warrants
Be available to respond to emergency situations such as fire or sudden illness of a visitor or event attendee
Close and lock, or unlock and open the Chapel building
Provide support for special projects, such as mailings, arts programs, etc.
Serve as a Chapel wedding assistant when needed
Some lifting and carrying is required. Experience in event coordination is strongly preferred. Familiarity with Duke and Durham is a plus. Proficiency in conversational Chinese, Spanish, or another foreign language is also a plus.
The above statements describe the general nature and level of work performed by individuals assigned to this classification. This is not intended to be an exhaustive list of all responsibilities and duties required of personnel so classified.
Minimum Qualifications Duke is an affirmative action/equal opportunity employer committed to providing employment opportunity without regard to an individual's age, color, disability, gender, gender expression, gender identity, genetic information, national origin, race, religion, sex, sexual orientation, or veteran status.
Duke aspires to create a community built on collaboration, innovation, creativity, and belonging. Our collective success depends on the robust exchange of ideas—an exchange that is best when the rich diversity of our perspectives, backgrounds, and experiences flourishes. To achieve this, it is essential that all members of the community feel secure and welcome, that the contributions of all individuals are respected, and that all voices are heard. All members of our community have a responsibility to uphold these values.
Anticipated Pay Range Duke University provides an annual base salary range for this position as USD $18.00 to USD $22.84. Duke University considers factors such as scope and responsibilities of the position; candidate's work experience, education/training, and key skills; internal peer equity; as well as market and organizational considerations when extending an offer.
Your total compensation goes beyond the dollars on your paycheck. Duke provides comprehensive and competitive medical and dental care programs, generous retirement benefits, and a wide array of family‑friendly and cultural programs to eligible team members. Learn more at: https://hr.duke.edu/benefits/
Essential Physical Job Functions Certain jobs at Duke University and Duke University Health System may include essential job functions that require specific physical and/or mental abilities. Additional information and provision for requests for reasonable accommodation will be provided by each hiring department.
Education Work requires a knowledge of basic grammar and mathematical principles normally acquired through a high school education.
Experience Work requires three months of clerical or general office support experience to become familiar with activities involved in providing routine clerical support. Or an equivalent combination of relevant education and/or experience.
Degrees, Licensures, Certifications N/A
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Responsibilities
Greet, direct, inform, and respond to visitor questions
Communicate effectively as an ambassador of the Chapel and serve as a resource person for visitors and members of the Duke community
Research subject matter, describe points of interest, and respond to questions
Ensure the nave, transepts, chancel, Memorial Chapel, and crypt are tidy and well stocked
Assist staff and student groups with set‑up and clean‑up for events, worship services, weddings, concerts, funerals, and rehearsals
Monitor the entrance to the nave during private events, if the group requests that no tourists be permitted inside
Maintain supply of brochures and other information for visitors
Conduct 15‑minute walking tours of the sanctuary
Compile information regarding visitors to the Chapel
Monitor visitor activities to ensure compliance with regulations and safety practices; notify visitors who are not in compliance
Monitor premises for incident prevention and signs of suspicious activity; apply judgment to issues of concern by notifying supervisor and or the Duke University Police Department as the situation warrants
Be available to respond to emergency situations such as fire or sudden illness of a visitor or event attendee
Close and lock, or unlock and open the Chapel building
Provide support for special projects, such as mailings, arts programs, etc.
Serve as a Chapel wedding assistant when needed
Some lifting and carrying is required. Experience in event coordination is strongly preferred. Familiarity with Duke and Durham is a plus. Proficiency in conversational Chinese, Spanish, or another foreign language is also a plus.
The above statements describe the general nature and level of work performed by individuals assigned to this classification. This is not intended to be an exhaustive list of all responsibilities and duties required of personnel so classified.
Minimum Qualifications Duke is an affirmative action/equal opportunity employer committed to providing employment opportunity without regard to an individual's age, color, disability, gender, gender expression, gender identity, genetic information, national origin, race, religion, sex, sexual orientation, or veteran status.
Duke aspires to create a community built on collaboration, innovation, creativity, and belonging. Our collective success depends on the robust exchange of ideas—an exchange that is best when the rich diversity of our perspectives, backgrounds, and experiences flourishes. To achieve this, it is essential that all members of the community feel secure and welcome, that the contributions of all individuals are respected, and that all voices are heard. All members of our community have a responsibility to uphold these values.
Anticipated Pay Range Duke University provides an annual base salary range for this position as USD $18.00 to USD $22.84. Duke University considers factors such as scope and responsibilities of the position; candidate's work experience, education/training, and key skills; internal peer equity; as well as market and organizational considerations when extending an offer.
Your total compensation goes beyond the dollars on your paycheck. Duke provides comprehensive and competitive medical and dental care programs, generous retirement benefits, and a wide array of family‑friendly and cultural programs to eligible team members. Learn more at: https://hr.duke.edu/benefits/
Essential Physical Job Functions Certain jobs at Duke University and Duke University Health System may include essential job functions that require specific physical and/or mental abilities. Additional information and provision for requests for reasonable accommodation will be provided by each hiring department.
Education Work requires a knowledge of basic grammar and mathematical principles normally acquired through a high school education.
Experience Work requires three months of clerical or general office support experience to become familiar with activities involved in providing routine clerical support. Or an equivalent combination of relevant education and/or experience.
Degrees, Licensures, Certifications N/A
#J-18808-Ljbffr