Valley Forge Casino Resort
Housekeeping Houseperson
Valley Forge Casino Resort, King Of Prussia, Pennsylvania, United States, 19406
Job Description
The Houseperson is responsible for providing superior service to both the internal and external customer. The incumbent is also responsible for maintaining Boyd's standards of cleanliness throughout the hotel tower, as directed.
Deliver clean linens, towels, and amenities to guest rooms and housekeeping stations.
Collect soiled linens, trash, and trash receptacles from guest rooms and public areas.
Maintain public areas, corridors, stairways, and service areas in a clean and orderly condition.
Assist in cleaning and polishing furniture, fixtures, and surfaces as assigned.
Report maintenance issues, safety hazards, or equipment malfunctions to the supervisor.
Assist housekeeping team with room cleaning as needed, including vacuuming, dusting, and replenishing supplies.
Ensure housekeeping carts are stocked and organized for efficient workflow.
Follow all safety, sanitation, and organizational policies and procedures.
Qualifications (Related education and experience may be interchangeable on a year for year basis)
This position operates in a working environment that is subject to varying noise levels, the severity of which depends upon work volume.
Ability to communicate effectively with guests as well as all levels of employees.
Ability to clean and replenish soft and hard supplies.
Ability to effectively and efficiently move from floor to floor as needed.
Demonstrates knowledge of housekeeping practices and procedures.
Ability to communicate in English and understands directions.
These skills and abilities are typically acquired through one year’ progressive experience in hotel housekeeping.
Must successfully pass background check
Must successfully pass an alcohol and drug screening
Must be 18 years of age
Additional Information Boyd Gaming is proud to be an Equal Opportunity Employer and does not discriminate against any employee or applicant for employment because of race, color, sex, age, national origin, religion, sexual orientation, gender identity, status as a veteran, and basis of disability or any other federal, state, or local protected class.
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Deliver clean linens, towels, and amenities to guest rooms and housekeeping stations.
Collect soiled linens, trash, and trash receptacles from guest rooms and public areas.
Maintain public areas, corridors, stairways, and service areas in a clean and orderly condition.
Assist in cleaning and polishing furniture, fixtures, and surfaces as assigned.
Report maintenance issues, safety hazards, or equipment malfunctions to the supervisor.
Assist housekeeping team with room cleaning as needed, including vacuuming, dusting, and replenishing supplies.
Ensure housekeeping carts are stocked and organized for efficient workflow.
Follow all safety, sanitation, and organizational policies and procedures.
Qualifications (Related education and experience may be interchangeable on a year for year basis)
This position operates in a working environment that is subject to varying noise levels, the severity of which depends upon work volume.
Ability to communicate effectively with guests as well as all levels of employees.
Ability to clean and replenish soft and hard supplies.
Ability to effectively and efficiently move from floor to floor as needed.
Demonstrates knowledge of housekeeping practices and procedures.
Ability to communicate in English and understands directions.
These skills and abilities are typically acquired through one year’ progressive experience in hotel housekeeping.
Must successfully pass background check
Must successfully pass an alcohol and drug screening
Must be 18 years of age
Additional Information Boyd Gaming is proud to be an Equal Opportunity Employer and does not discriminate against any employee or applicant for employment because of race, color, sex, age, national origin, religion, sexual orientation, gender identity, status as a veteran, and basis of disability or any other federal, state, or local protected class.
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