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Reqroute, Inc

Fully Remote Financial Customer Support Representative

Reqroute, Inc, Houston, Texas, United States, 77246

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Title: Customer Service Representative

Location: Remote

Pay Rate: $17.20 w2

Term: Contract

Job Description/Responsibilities

Must have banking or financial domain experience

Answer inbound calls from our internal clients at the branches.

Educate Financial Advisors on account services and capabilities.

Perform efficiently in a fast-paced, changing environment, handling a wide variety of tasks

Have superior customer-centric focus, with proven ability to thoroughly resolve customer inquiries

Required Skills:

Excellent communication and organizational skills, attention to detail, and strong follow-up skills

Strong problem-solving skills

Flexible and adaptable to change

Proficient in Microsoft Office Suite

Windows navigation skills

What are the top Must Haves for this role? Given the nature of the role and the need for clear communication with clients and cross-functional teams, we're looking for candidates with strong proficiency in spoken and written English.

Experience – 1-2 year minimum in call center environment.

Excellent Communication skills

Strong organizational skills and attention to detail

Please send resume to neeraj@reqroute.com.

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