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Themesoft Inc.

Customer Service Representative

Themesoft Inc., New York, New York, us, 10261

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This range is provided by Themesoft Inc. Your actual pay will be based on your skills and experience — talk with your recruiter to learn more.

Base pay range $16.00/hr - $17.00/hr

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Responsibilities

Answer inbound calls from our internal clients at the branches.

Educate Financial Advisors on account services and capabilities.

Perform efficiently in a fast‑paced, changing environment, handling a wide variety of tasks.

Have superior customer‑centric focus, with proven ability to thoroughly resolve customer inquiries.

Required Skills

Excellent communication and organizational skills, attention to detail, and strong follow‑up skills.

Strong problem‑solving skills.

Flexible and adaptable to change.

Proficient in Microsoft Office Suite.

Windows navigation skills.

Must Have Skills

Experience – 1‑2 year minimum in call center environment.

Strong organizational skills and attention to detail.

Seniority level Mid‑Senior level

Employment type Contract

Job function Information Technology

Industries IT Services and IT Consulting

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