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Lucas County Economic Development Corp.

Real Estate Clerk

Lucas County Economic Development Corp., Toledo, Ohio, United States, 43614

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LOCATION: Lucas County Treasurer One Government Center, Suite 500

Toledo, OH 43604-2253

POSITION: Clerk 1 REPORTS TO: Supervisor DEPARTMENT: Real Estate STATUS: Full-time, Permanent, Bargaining Unit FLSA: Classified, Non-Exempt HOURS OF WORK: Lucas County Treasurer’s office standard hours of operations are M-F, 8:00 am to 4:30 pm. Work may need to be performed outside of these hours as assigned. Upon placement, not to exceed forty (40) hours per week without the prior approval of the Lucas County Treasurer or Designee.

GENERAL OBJECTIVE: This entry-level position serves to provide basic & routine services to taxpayers.

While each department of this Office has a primary focus, employees are encourage to cross train. Not every Clerk 1 will be required to perform all the essential job functions listed below, but every Clerk 1 should have core competencies in the department to which they are assigned.

KNOWLEDGE, SKILLS & ABILITIES:

Knowledge in internet research skills

Intermediate customer service skills, including ability to maintain professionalism

Intermediate organizational skills

Intermediate knowledge of professional writing standards

Intermediate knowledge in IAS World

Intermediate skills in using Microsoft Office, including Excel

Ability to work productively in a team or as a group

Ability to multi-task in a fast pace environment

Knowledge of the basic understanding of real estate transactions

Ability in data entry skills

Ability to work accurately and repetitively

Ability to assist Lucas County taxpayers with basic real estate questions, in-person and over the phone

Ability to provide an explanation of penalty and interest charges on delinquent taxes to Lucas County taxpayers

Ability to assist various banks, mortgage companies and tax services with questions, in person and over the phone

Ability to calculate and provide the correct pay off amounts to mortgage companies, banks and title companies

Ability to assist the general public, attorneys, realtors etc. in locating documents related to taxes and this Office

Ability to make referrals to other departments of this Office as needed.

Ability open and process mail in a timely and organized manner

Other related duties as assigned

ADDITIONAL CLERK 1 ESSENTIAL JOB FUNCTIONS BY DEPARTMENT: Real Estate #J-18808-Ljbffr