Beaufort County South Carolina
Delinquent Tax Analyst
Beaufort County South Carolina, Ladys Island, South Carolina, United States, 29907
To assist in the collection of delinquent taxes, including but not limited to pursuing collections, participating in tax sales and other collections programs, and resolving problems and issues relating to tax collection. The role facilitates communication and resolution between taxpayers and the Beaufort County Treasurer’s Office while ensuring compliance with policies, procedures, and applicable laws.
The Delinquent Tax Analyst supports our vision of “people serving people, not transactions” by helping taxpayers resolve delinquent accounts with equity, accuracy, and transparency. This role advances our mission of professionals serving with innovation and enthusiasm by helping manage delinquent collections programs, reconciling accounts, and resolving problems that directly impact taxpayers and stakeholders. By taking ownership of collections activities, evolving processes to improve compliance and efficiency, and serving with passion in every interaction, the Delinquent Tax Analyst fosters accountability and reinforces public trust in the Treasurer’s Office.
The following duties are normal for this position. The omission of specific statements or duties does not exclude them from being performed. Other duties may be required and assigned. All job functions are to be carried out in accordance with Beaufort County Treasurer policies and procedures, and applicable local, State, and Federal laws.
Leadership Responsibilities
Demonstrates buy-in to our vision, mission and values in their day-to-day work and in a manner that fosters fulfillment of our culture statement.
Exercises situational and operational awareness to proactively identify potential issues and blind spots and address them appropriately.
Engages in Meetings with Purpose consistently and productively, maximizing opportunities to share information, feedback and suggestions in a professional and constructive manner.
Task Responsibilities
Executes the annual validation, generation, and submission of delinquent accounts to its designated collections program, ensuring accuracy and compliance with policies.
Processes and validates data and accounts received through the applicable collections program, generating and submitting payment requests with meticulous attention to detail.
Reviews and verifies redemption payments, ensuring timely and accurate financial reconciliation.
Runs and analyzes various queries to determine appropriate fee abatements, updating both the third-party collection agency and setoff debt records accordingly.
Manages and validates returned transactions from Wells Fargo and PayIt, ensuring proper processing, reversal, and generation of taxpayer correspondence in alignment with regulatory standards.
Monitors and processes delinquency data with precision, facilitating the accurate generation of delinquent billing, certified delinquent billing, property levies, public advertisement of delinquent properties, and final validation of properties for tax sale.
Updates and maintains accounts involved in, but not limited to, delinquent collections, bankruptcy, tax deeding, and tax sale voids.
Researches and resolves discrepancies related to accounts, payments, and tax records using tools such as Aumentum, South Carolina Code of Laws, and legal records.
Identifies issues and exceptions related to taxpayers, mortgage companies, title researchers, attorneys, and other stakeholders, ensuring timely follow-through to resolution. Performs other related tasks as assigned.
Relationship Responsibilities
Serves as the primary support for internal and external stakeholders in a manner that enhances team culture, reflects our vision, mission, and values, and fosters public trust.
Demonstrates professional communication, both verbal and written, to ensure clarity, accuracy, and professionalism.
Exercises timely follow-through on the resolution of issues/exceptions, taking ownership regardless of the source. Gauges, anticipates, reacts and meets the needs of others in a manner that creates a positive environment and best reflects our team culture, vision, mission and values.
General Responsibilities
Possesses a growth mindset with a focus on personal and team development and attends training sessions as appropriate.
Complies with and maintains a current knowledge of all applicable laws, policies and procedures immediately initiates any actions necessary to correct violations/deviations.
Participates in cross-training initiatives as directed, to provide departmental support and ensure operational continuity across functional areas.
Demonstrates flexibility and adaptability in response to evolving priorities and the operational needs of the Treasurer’s Office.
Assists in the training and onboarding of new staff and contributes to peer development through knowledge sharing and mentorship.
Prepares and updates, operating procedures and/or policies when directed.
Performs general clerical tasks, such as answering phone calls, processing correspondence, and maintaining organized physical and electronic records. Performs other related duties as required.
Minimum Qualifications
High School diploma or GED; Associates degree preferred in Management, Business, or related field.
Significant experience with Microsoft Office, particularly Excel, and professional communication, both verbal and written.
Possesses a valid driver’s license.
At least 7 years of prior experience in a professional setting that involved customer service, office administration, or tax-related collections.
Prior experience in the Treasurer's Office or work related to paralegal work, codes of law, or South Carolina Courts preferred.
All applicants tentatively selected for a position with Beaufort County Council will be required to submit to urinalysis to screen for the illegal use of drugs and to a background check prior to appointment. Employment is contingent upon clearing both the drug screening and background investigation. Beaufort County is an Equal Opportunity Employer.
#J-18808-Ljbffr
The Delinquent Tax Analyst supports our vision of “people serving people, not transactions” by helping taxpayers resolve delinquent accounts with equity, accuracy, and transparency. This role advances our mission of professionals serving with innovation and enthusiasm by helping manage delinquent collections programs, reconciling accounts, and resolving problems that directly impact taxpayers and stakeholders. By taking ownership of collections activities, evolving processes to improve compliance and efficiency, and serving with passion in every interaction, the Delinquent Tax Analyst fosters accountability and reinforces public trust in the Treasurer’s Office.
The following duties are normal for this position. The omission of specific statements or duties does not exclude them from being performed. Other duties may be required and assigned. All job functions are to be carried out in accordance with Beaufort County Treasurer policies and procedures, and applicable local, State, and Federal laws.
Leadership Responsibilities
Demonstrates buy-in to our vision, mission and values in their day-to-day work and in a manner that fosters fulfillment of our culture statement.
Exercises situational and operational awareness to proactively identify potential issues and blind spots and address them appropriately.
Engages in Meetings with Purpose consistently and productively, maximizing opportunities to share information, feedback and suggestions in a professional and constructive manner.
Task Responsibilities
Executes the annual validation, generation, and submission of delinquent accounts to its designated collections program, ensuring accuracy and compliance with policies.
Processes and validates data and accounts received through the applicable collections program, generating and submitting payment requests with meticulous attention to detail.
Reviews and verifies redemption payments, ensuring timely and accurate financial reconciliation.
Runs and analyzes various queries to determine appropriate fee abatements, updating both the third-party collection agency and setoff debt records accordingly.
Manages and validates returned transactions from Wells Fargo and PayIt, ensuring proper processing, reversal, and generation of taxpayer correspondence in alignment with regulatory standards.
Monitors and processes delinquency data with precision, facilitating the accurate generation of delinquent billing, certified delinquent billing, property levies, public advertisement of delinquent properties, and final validation of properties for tax sale.
Updates and maintains accounts involved in, but not limited to, delinquent collections, bankruptcy, tax deeding, and tax sale voids.
Researches and resolves discrepancies related to accounts, payments, and tax records using tools such as Aumentum, South Carolina Code of Laws, and legal records.
Identifies issues and exceptions related to taxpayers, mortgage companies, title researchers, attorneys, and other stakeholders, ensuring timely follow-through to resolution. Performs other related tasks as assigned.
Relationship Responsibilities
Serves as the primary support for internal and external stakeholders in a manner that enhances team culture, reflects our vision, mission, and values, and fosters public trust.
Demonstrates professional communication, both verbal and written, to ensure clarity, accuracy, and professionalism.
Exercises timely follow-through on the resolution of issues/exceptions, taking ownership regardless of the source. Gauges, anticipates, reacts and meets the needs of others in a manner that creates a positive environment and best reflects our team culture, vision, mission and values.
General Responsibilities
Possesses a growth mindset with a focus on personal and team development and attends training sessions as appropriate.
Complies with and maintains a current knowledge of all applicable laws, policies and procedures immediately initiates any actions necessary to correct violations/deviations.
Participates in cross-training initiatives as directed, to provide departmental support and ensure operational continuity across functional areas.
Demonstrates flexibility and adaptability in response to evolving priorities and the operational needs of the Treasurer’s Office.
Assists in the training and onboarding of new staff and contributes to peer development through knowledge sharing and mentorship.
Prepares and updates, operating procedures and/or policies when directed.
Performs general clerical tasks, such as answering phone calls, processing correspondence, and maintaining organized physical and electronic records. Performs other related duties as required.
Minimum Qualifications
High School diploma or GED; Associates degree preferred in Management, Business, or related field.
Significant experience with Microsoft Office, particularly Excel, and professional communication, both verbal and written.
Possesses a valid driver’s license.
At least 7 years of prior experience in a professional setting that involved customer service, office administration, or tax-related collections.
Prior experience in the Treasurer's Office or work related to paralegal work, codes of law, or South Carolina Courts preferred.
All applicants tentatively selected for a position with Beaufort County Council will be required to submit to urinalysis to screen for the illegal use of drugs and to a background check prior to appointment. Employment is contingent upon clearing both the drug screening and background investigation. Beaufort County is an Equal Opportunity Employer.
#J-18808-Ljbffr