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W3Global

Billing Specialist

W3Global, Parsippany, New Jersey, United States

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Billing Specialist - Hybrid Join to apply for the Billing Specialist role at W3Global

Key Responsibilities

Draft, edit, and finalize monthly client invoices, ensuring accuracy and compliance with client billing arrangements (e.g., LEDES formats, e-billing platforms, alternative fee agreements).

Process time and expense entries, verifying correct task codes, descriptions, and supporting documentation.

Maintain billing schedules and calendars; assist in generating prebills and distributing them to attorneys for review.

Make revisions based on attorney feedback, ensuring corrections are implemented properly.

Monitor outstanding invoices and assist with collections efforts, including preparing aging reports and contacting clients when appropriate.

Update internal systems with payment information and adjustments.

Maintain accurate client billing records and electronic files.

Assist with reporting, audits, and month-end or year-end financial processes.

Serve as a point of contact for billing inquiries from attorneys, clients, and internal departments.

Provide prompt and professional support to ensure positive client relationships.

Answering multi‑line phone system and provide callers with address, directions, and other pertinent information.

Retrieving messages from voicemail daily and forwarding to appropriate personnel.

Assisting clients with inquiries, scheduling meetings, and phone conferences.

Ordering, receiving, and maintaining stock of office and kitchen supplies.

Assisting the Office Administrator with various projects as assigned.

Welcoming visitors and maintaining the front lobby and reception area.

Assisting paralegals with daily mail, preparing, and mailing legal documents and other projects.

Scheduling appointments and managing the firm calendar and conference rooms.

Faxing, photocopying, and monitoring incoming faxes.

Receiving and processing payments.

Packing and processing shipments for events.

Checking mail weekly at satellite office.

Mailing birthday cards to clients monthly.

Attending and participating in firmwide meetings and events.

Qualifications

Experience in legal billing or professional services billing preferred.

Knowledge of common Filevine a plus.

Strong attention to detail and ability to work with numerical data accurately.

Excellent organizational and time‑management skills; ability to meet deadlines.

Proficiency with Microsoft Office, especially Excel and Outlook.

Strong written and verbal communication skills.

Ability to handle confidential information with discretion.

Personal Attributes

Highly detail‑oriented and dependable

Comfortable working in a fast‑paced, deadline‑driven environment

Strong problem‑solving skills

Team‑oriented with a service‑minded approach

Benefits

401(k)

401(k) matching

Dental insurance

Flexible spending account

Health insurance

Life insurance

Paid time off

Vision insurance

Seniority level Entry level

Employment type Full-time

Job function Legal

Industries Staffing and Recruiting

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