Cognizant
A leading IT services provider is seeking a Service Desk Analyst to support IT operations in Phoenix, AZ. The ideal candidate will have at least 2 years of experience in a service desk environment and possess strong communication and technical troubleshooting skills. Responsibilities include answering user calls, providing resolutions, and managing service tickets. Benefits include medical insurance, paid time off, and a 401(k) plan. This is a full-time position in a dynamic and collaborative IT team.
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