Customer Experience & Engagement Specialist

A higher education institution is seeking a Customer Engagement Specialist in Minnesota. The specialist will track inquiries and ensure excellent customer service. Responsibilities include answering calls, problem-solving, and participation in improvement initiatives. Ideal candidates have strong communication and organizational skills, with considerable experience in customer support. Knowledge of Salesforce is a plus. Offering a dynamic work environment focused on student success. #J-18808-Ljbffr