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Sbhonline

Collections Specialist

Sbhonline, New York, New York, us, 10261

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Collections Specialist Location:

Brooklyn, NY Position Type:

Full-Time Schedule:

Monday through Friday, Standard Business Hours Salary:

DoE

Position Summary A growing financial services company is seeking a motivated and professional

Collections Specialist

to manage merchant accounts and support payment resolution efforts. This role is well suited for someone with strong communication skills who is comfortable working in a fast-paced, high-volume environment.

Key Responsibilities

Contact merchants regarding outstanding payments and account statuses

Work directly with clients to resolve payment issues and negotiate resolutions

Maintain detailed, accurate notes and documentation for all accounts

Collaborate with internal teams to ensure timely and effective resolutions

Follow all company policies, procedures, and compliance guidelines

Qualifications & Requirements

Strong verbal and written communication skills

Professional and confident phone presence

Highly organized with strong attention to detail

Prior experience in collections or finance is a plus but not required

Ability to work full-time in an in-office setting

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