Technibus, Inc.
Application Engineer
Application Engineer
Combines technical expertise in quotation preparation with advanced customer support responsibilities across all the companies of IES Infrastructure Solutions. Integrates opportunity detection and workflow management.
Responsibilities
Collaborate with Inside Sales, Engineering, Project Managers, and Account Managers to create solutions that meet customer needs.
Partner with Engineering to develop bid strategies, proposals, and Bills of Material for customer needs.
Stay updated on competitive offerings and share insights to create counter strategies.
Prepare quotation packages utilizing technical knowledge.
Create bills of material for standard and simple projects.
Interpret customer requirements and match products to specifications and drawings.
Collaborate with Sales Engineers to ensure technical compatibility and competitiveness of quotes, and that all project requirements are met.
Communicate contractual, technical, and commercial terms.
Provide advanced technical support to customers and the sales channel on various industrial products and services.
Resolve complex technical product questions, escalating when necessary.
Provide complex product and solutions application support for various equipment such as panelboards, switchboards, and switchgear.
Manage post-order support by addressing technical questions and issues that arise after an order is placed.
Hand off quotation packages with comments on exceptions and built-in value for Sales Leaders to use in customer presentations.
Collaborate during the order conversion process as needed.
Build relationships with customers to enhance their experience.
Advocate for the customer, seeking suitable solutions or workarounds.
Interface with internal functions like Quality, Engineering, and Product Management on the customer’s behalf.
Qualifications
2+ Years relevant customer‑facing technical experience.
Bachelor’s degree in engineering or business preferred; combination of education and experience considered.
Proven quotation experience in the electrical industry.
Knowledgeable low voltage electrical distribution and/or medium voltage electrical distribution equipment.
Familiarity with Power Distribution Equipment such as busway, panelboards, transformers, switchboards, electrical components, and services.
Understanding of and ability to apply NEC equipment standards and local codes.
Understanding of competitor products.
Extensive knowledge of codes: UL891 & NFPA 70.
AutoCAD (2D) proficiency.
Preferred Qualifications
Develop complete submittal drawing sets consisting of three line schematics, point‑to‑point wiring diagrams, customer connection drawings, and all mechanical drawings done by others.
Skills and Abilities
Self‑motivated team player with good time management, verbal and written communication skills.
Ability to effectively use company software and collaborative tools.
Ability to manage several tasks simultaneously.
Benefits
Health & dental insurance
Group life & accidental death & dismemberment insurance
Supplemental life insurance
Voluntary accident insurance
Company Paid Disability insurance (short and long‑term)
Vacation and holidays
401k
Company Culture Commitment to Excellence – Consistently exceeds expectations.
Honesty and Integrity – Strive to do what is right and do what we say we will do.
Safety – Create a safe working environment in all operating locations.
Respect – Honor the rights of all involved.
Communication – Communicate clearly and directly with all involved.
Employee Satisfaction – Create employee opportunities for growth and development.
Innovation and Creativity – Apply creative ingenuity to make us better, faster, and first.
Resiliency – No obstacle will stop us from accomplishing our goals.
Teamwork – Above all else, work together as one team and one group of professionals.
Location US‑OH‑Batavia
EEO & Equal Employment Opportunity The IES policy on equal employment opportunity prohibits discrimination based on race, color, religion, national origin, sex, age, gender identity, sexual orientation, individuals with disabilities, protected veterans, or any other protected status or characteristic. IES is committed to taking affirmative steps to promote the employment of minorities, women, individuals with disabilities, and protected veterans. All applicants must pass a background check and drug/alcohol screening and must have a clean driving record.
Disability Accommodation IES provides reasonable accommodation for individuals protected by Section 503 of the Rehabilitation Act of 1973, the Vietnam Era Veterans' Readjustment Assistance Act of 1974 and Title I of the Americans with Disabilities Act of 1990. Applicants who need accommodation in the job application process should contact the IES corporate office at (713) 860‑1500 or any IES office to request assistance.
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Responsibilities
Collaborate with Inside Sales, Engineering, Project Managers, and Account Managers to create solutions that meet customer needs.
Partner with Engineering to develop bid strategies, proposals, and Bills of Material for customer needs.
Stay updated on competitive offerings and share insights to create counter strategies.
Prepare quotation packages utilizing technical knowledge.
Create bills of material for standard and simple projects.
Interpret customer requirements and match products to specifications and drawings.
Collaborate with Sales Engineers to ensure technical compatibility and competitiveness of quotes, and that all project requirements are met.
Communicate contractual, technical, and commercial terms.
Provide advanced technical support to customers and the sales channel on various industrial products and services.
Resolve complex technical product questions, escalating when necessary.
Provide complex product and solutions application support for various equipment such as panelboards, switchboards, and switchgear.
Manage post-order support by addressing technical questions and issues that arise after an order is placed.
Hand off quotation packages with comments on exceptions and built-in value for Sales Leaders to use in customer presentations.
Collaborate during the order conversion process as needed.
Build relationships with customers to enhance their experience.
Advocate for the customer, seeking suitable solutions or workarounds.
Interface with internal functions like Quality, Engineering, and Product Management on the customer’s behalf.
Qualifications
2+ Years relevant customer‑facing technical experience.
Bachelor’s degree in engineering or business preferred; combination of education and experience considered.
Proven quotation experience in the electrical industry.
Knowledgeable low voltage electrical distribution and/or medium voltage electrical distribution equipment.
Familiarity with Power Distribution Equipment such as busway, panelboards, transformers, switchboards, electrical components, and services.
Understanding of and ability to apply NEC equipment standards and local codes.
Understanding of competitor products.
Extensive knowledge of codes: UL891 & NFPA 70.
AutoCAD (2D) proficiency.
Preferred Qualifications
Develop complete submittal drawing sets consisting of three line schematics, point‑to‑point wiring diagrams, customer connection drawings, and all mechanical drawings done by others.
Skills and Abilities
Self‑motivated team player with good time management, verbal and written communication skills.
Ability to effectively use company software and collaborative tools.
Ability to manage several tasks simultaneously.
Benefits
Health & dental insurance
Group life & accidental death & dismemberment insurance
Supplemental life insurance
Voluntary accident insurance
Company Paid Disability insurance (short and long‑term)
Vacation and holidays
401k
Company Culture Commitment to Excellence – Consistently exceeds expectations.
Honesty and Integrity – Strive to do what is right and do what we say we will do.
Safety – Create a safe working environment in all operating locations.
Respect – Honor the rights of all involved.
Communication – Communicate clearly and directly with all involved.
Employee Satisfaction – Create employee opportunities for growth and development.
Innovation and Creativity – Apply creative ingenuity to make us better, faster, and first.
Resiliency – No obstacle will stop us from accomplishing our goals.
Teamwork – Above all else, work together as one team and one group of professionals.
Location US‑OH‑Batavia
EEO & Equal Employment Opportunity The IES policy on equal employment opportunity prohibits discrimination based on race, color, religion, national origin, sex, age, gender identity, sexual orientation, individuals with disabilities, protected veterans, or any other protected status or characteristic. IES is committed to taking affirmative steps to promote the employment of minorities, women, individuals with disabilities, and protected veterans. All applicants must pass a background check and drug/alcohol screening and must have a clean driving record.
Disability Accommodation IES provides reasonable accommodation for individuals protected by Section 503 of the Rehabilitation Act of 1973, the Vietnam Era Veterans' Readjustment Assistance Act of 1974 and Title I of the Americans with Disabilities Act of 1990. Applicants who need accommodation in the job application process should contact the IES corporate office at (713) 860‑1500 or any IES office to request assistance.
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