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First International Bank & Trust

Personal Banker

First International Bank & Trust, Watford City, North Dakota, United States, 58854

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Personal Banker Department:

Retail Sales

Location:

Watford City, ND

First International Bank & Trust is a family-owned community bank and one of Prairie Business Magazine's 50 best places to work. We are seeking a motivated and customer-focused Personal Banker to join our team. In this role, you will be responsible for delivering extraordinary customer service while ensuring accurate and secure handling of financial transactions. You will play a vital role in opening and maintaining consumer and business accounts and recommending relevant products and services to enhance customer relationships.

Key Responsibilities

Deliver exceptional customer service, build, and maintain lasting relationships.

Accurately process a variety of transactions, including deposits, withdrawals, loan payments, credit card payments, and more.

Open and maintain accounts including checking, savings, CDs, retirement, and overdraft protection.

Understand customer needs and promote appropriate banking products and services.

Ensure compliance with bank policies, procedures, and regulatory requirements, including BSA and AML guidelines.

Maintain and balance a cash drawer with accuracy and attention to detail.

Support day-to-day branch operations and provide back‑up assistance as needed.

Resolve customer questions or concerns efficiently and professionally.

Perform account maintenance, address changes, and safe deposit box procedures.

Participate in community involvement initiatives to promote FIBT.

Qualifications

High school diploma or equivalent; with 1-2 years of post‑secondary education preferred.

Previous experience and proficiency handling cash and providing a high level of customer service with strong interpersonal and communication skills.

Previous experience in banking, or financial services roles is a plus.

Benefits

Health, Dental & Vision

401K Retirement Plan with Employer Match

Paid Parental Leave

Life and Disability Insurance

Generous PTO and Holiday pay

First International Bank & Trust is a family‑owned full‑service Community Bank with locations in ND, MN, SD, and AZ. We show our employees we care by providing competitive benefits and training and growth opportunities.

If you are interested in learning more, you can apply or if you have questions before applying you can reach out directly at TalentAcquisition@FIBT.com.

Equal Opportunity Employer

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