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Deanna Nesbit & Associates, Inc., LLC

Member Success & Fulfillment Specialist

Deanna Nesbit & Associates, Inc., LLC, Centerville, Texas, United States, 75833

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Company Description A growing logistics technology and supply chain solutions company is seeking a detail-oriented and customer-focused professional to support its member network and e-commerce operations. The organization operates collaborative inventory-sharing platforms and multiple online sales channels, helping customers access critical products quickly and efficiently. With a strong emphasis on service, speed, and operational excellence, this company supports a nationwide network of distribution partners.

Role Description The

Member Success & Fulfillment Specialist

is a full-time, on-site/hybrid role based in

Dayton, OH . This position plays a key role in supporting partner members with operational and service needs while assisting with order fulfillment across multiple e-commerce platforms.

The Specialist will serve as a liaison between internal teams and external partners, help manage inventory-sharing systems, support online order processing, and contribute to continuous improvement of logistics and fulfillment processes. This role requires strong communication skills, attention to detail, and a hands-on approach to problem-solving.

Key Responsibilities

Support partner members with day-to-day operational and service needs

Assist with order processing and fulfillment for multiple e-commercechannels

Coordinate communication between members and internal teams

Help maintain and optimize inventory-sharing platforms

Monitor orders, resolve issues, and ensure timely, accurate fulfillment

Provide exceptional customer service to internal and external stakeholders

Contribute to process improvements and operational efficiency initiatives

Qualifications

Experience in customer service, relationship management, or client support

Working knowledge of supply chain logistics and inventory management

Familiarity with e-commerce platforms and order fulfillment processes

Strong organizational skills with excellent attention to detail

Ability to manage multiple priorities in a fast-paced environment

Proactive, adaptable, and willing to take on a variety of responsibilities

Proficient in Microsoft Office and order processing systems

Strong problem-solving skills and a collaborative mindset

Excellent verbal and written communication skills

Experience in fluid power or related industrial industries is a plus

Tribute ERP system experience is a plus

Bachelor's degree in Business Administration, Supply Chain Management, or a related field preferred

Job Type

Full-time

On-site / Hybrid

Location: Dayton, Ohio, United States

Career Growth Opportunities

This role offers the opportunity to grow as the company grows. As operations and platforms continue to expand, there is potential for increased responsibility, broader ownership across member support and fulfillment functions, and future advancement based on performance and business needs. It's well-suited for someone who wants to build a long-term career, develop new skills, and take on a larger role over time.

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