Best Friends Pet Care
Customer Service Representative
Best Friends Pet Care, Mount Pleasant, South Carolina, United States, 29466
Customer Service Representative
Join to apply for the
Customer Service Representative
role at
Best Friends Pet Care .
Our Customer Service Representatives are passionate animal lovers who provide our human and pet guests with “wow” service. Our CSRs are our first points of contact with our guests and are focused on building great relationships.
We are an employee‑owned and operated company that is expanding, which provides many growth opportunities within the company. We currently have over 70 locations in more than twenty states coast‑to‑coast and have been in business for 30 years.
If you are looking for a company in which you can learn and grow, our country‑wide, well‑established pet care facility may be the perfect place for you!
Benefits
Health, dental, vision, life insurance, STD/LTD, 401K with company matching
ESOP - Employee Stock Ownership Plan (100% company paid)
Paid vacation
Pet supply and service discounts and more!
Responsibilities
Main lobby operations: check‑ins, check‑outs, guest visits and tours, answering general questions
Answering and handling calls in a professional manner
Maintaining cleanliness
Scheduling
File maintenance
Data entry
Skills
Possess a love of animals
Displays a professional manner at all times
Ability to work evenings, weekends & holidays
Lift/carry 40 pounds or more
Able to stand/walk for eight hours a day
Able to work in a fast‑paced environment
Able to work on a computer system
Able to handle dogs on leashes and work in an environment with exposure to disinfectant/sanitation chemicals, animal dander and excretions
Essential Job Functions
Welcomes both human and pet guests
Can correctly identify animal body language/behavior
Follows safe handling procedures
Checking in and out of pet guests while providing excellent customer service
Escorts pets to and from their rooms
Takes reservations over the phone
Can work both individually and as a team player while performing duties
Contributes in maintaining the cleanliness of the facility
Communication with management and other team members
Required Education
High School Graduate or Equivalent
At least 1 year of professional animal experience
Seniority Level
Entry level
Employment Type
Part‑time
Job Function
Other
Industries: Pet Services
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Customer Service Representative
role at
Best Friends Pet Care .
Our Customer Service Representatives are passionate animal lovers who provide our human and pet guests with “wow” service. Our CSRs are our first points of contact with our guests and are focused on building great relationships.
We are an employee‑owned and operated company that is expanding, which provides many growth opportunities within the company. We currently have over 70 locations in more than twenty states coast‑to‑coast and have been in business for 30 years.
If you are looking for a company in which you can learn and grow, our country‑wide, well‑established pet care facility may be the perfect place for you!
Benefits
Health, dental, vision, life insurance, STD/LTD, 401K with company matching
ESOP - Employee Stock Ownership Plan (100% company paid)
Paid vacation
Pet supply and service discounts and more!
Responsibilities
Main lobby operations: check‑ins, check‑outs, guest visits and tours, answering general questions
Answering and handling calls in a professional manner
Maintaining cleanliness
Scheduling
File maintenance
Data entry
Skills
Possess a love of animals
Displays a professional manner at all times
Ability to work evenings, weekends & holidays
Lift/carry 40 pounds or more
Able to stand/walk for eight hours a day
Able to work in a fast‑paced environment
Able to work on a computer system
Able to handle dogs on leashes and work in an environment with exposure to disinfectant/sanitation chemicals, animal dander and excretions
Essential Job Functions
Welcomes both human and pet guests
Can correctly identify animal body language/behavior
Follows safe handling procedures
Checking in and out of pet guests while providing excellent customer service
Escorts pets to and from their rooms
Takes reservations over the phone
Can work both individually and as a team player while performing duties
Contributes in maintaining the cleanliness of the facility
Communication with management and other team members
Required Education
High School Graduate or Equivalent
At least 1 year of professional animal experience
Seniority Level
Entry level
Employment Type
Part‑time
Job Function
Other
Industries: Pet Services
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