The Home Depot
Job Description
The Home Depot Pro Customer Service/Sales Team is dedicated to delivering an exceptional experience for professional customers, including contractors, property owners, and commercial clients. The team supports every stage of the Pro customer journey, from efficient order fulfillment and safe loading to expert product recommendations and tailored delivery solutions.
Responsibilities
Deliver an exceptional experience for professional customers.
Support every stage of the Pro customer journey, from efficient order fulfillment and safe loading to expert product recommendations and tailored delivery solutions.
Build and maintain professional relationships, proactively drive sales through product knowledge, loyalty programs, and tailored recommendations.
Meet monthly sales goals and other metrics to drive sales in the store.
Assist at the Pro Desk, load materials, manage deliveries, or offer specialized paint and product knowledge.
Maintain a clean, organized, and safe environment, resolve delivery issues, and communicate Home Depot’s advantages over competitors.
Monitor inventory, execute sales initiatives, and uphold the highest standards of customer service and safety.
Qualifications Bilingual communication skills may be preferred at certain locations; specific language varies based on customer need.
Seniority Level Not Applicable
Employment Type Full-time
Job Function Other
Industries Consumer Services
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Responsibilities
Deliver an exceptional experience for professional customers.
Support every stage of the Pro customer journey, from efficient order fulfillment and safe loading to expert product recommendations and tailored delivery solutions.
Build and maintain professional relationships, proactively drive sales through product knowledge, loyalty programs, and tailored recommendations.
Meet monthly sales goals and other metrics to drive sales in the store.
Assist at the Pro Desk, load materials, manage deliveries, or offer specialized paint and product knowledge.
Maintain a clean, organized, and safe environment, resolve delivery issues, and communicate Home Depot’s advantages over competitors.
Monitor inventory, execute sales initiatives, and uphold the highest standards of customer service and safety.
Qualifications Bilingual communication skills may be preferred at certain locations; specific language varies based on customer need.
Seniority Level Not Applicable
Employment Type Full-time
Job Function Other
Industries Consumer Services
#J-18808-Ljbffr