Customer Service Representative

Customer Service Representative Frandsen Bank & Trust is a growing community-oriented company looking for a full‑time Customer Service Representative (CSR) to work at our Clinton office. This position works in a team environment to provide direct customer support. A high level of professional communication, attention to detail, and technical skills are required to provide quality service. In the few minutes necessary to perform most transactions, a CSR must meet customer expectations of receiving friendly, accurate, and efficient service.

Job Duties

Provide superior customer service by being professionally helpful, curious, and courageous

Process customer transactions accurately and proficiently

Maintain exceptional cash handling skills and accurate balancing

Consistently make customer introductions to banking partners to grow relationships

Diligently examine all transactions to prevent losses and deter fraudulent activity

Desired Skills

High school diploma or equivalent

Cash handling experience preferred

Strong verbal and written communication skills

Attention to detail

Proficiency in computers

Salary range for this role is $18.00 to $23.00 per hour, depending on experience.

We offer a competitive benefits package including health insurance, dental insurance, vision insurance, 401k, profit sharing, and ancillary benefits.

Seniority level Entry level

Employment type Full‑time

Job function Other

Industries Executive Offices

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