Bank of Zumbrota
Frandsen Bank & Trust is a growing community-oriented company looking for a full-time Senior Customer Service Representative (CSR) to work at our North Mankato office. This position works in a team environment to provide direct customer support. A high level of professional communication, attention to detail, and technical skills are required to provide quality service. In the few minutes necessary to perform most transactions, a Senior CSR must meet customer expectations of receiving friendly, accurate, and efficient service.
Job Duties:
Provide superior customer service by being professionally helpful, curious, and courageous
Process customer transactions accurately and proficiently
Maintain exceptional cash handling skills and accurate balancing
Maintain a high degree of knowledge of banking products and services
Consistently make customer introductions to banking partners to grow relationships
Diligently examine all transactions to prevent losses and deter fraudulent activity
Desired Skills:
High school diploma or equivalent
1 Year of prior experience preferred
Cash handling experience preferred
Strong verbal and written communication skills
Proficiency in computers
Salary range for this role is $18.00 to $23.00 per hour, depending on experience.
We offer a competitive benefits package including health insurance, dental insurance, vision insurance, 401k, profit sharing, and ancillary benefits.
Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights notice from the Department of Labor.
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Job Duties:
Provide superior customer service by being professionally helpful, curious, and courageous
Process customer transactions accurately and proficiently
Maintain exceptional cash handling skills and accurate balancing
Maintain a high degree of knowledge of banking products and services
Consistently make customer introductions to banking partners to grow relationships
Diligently examine all transactions to prevent losses and deter fraudulent activity
Desired Skills:
High school diploma or equivalent
1 Year of prior experience preferred
Cash handling experience preferred
Strong verbal and written communication skills
Proficiency in computers
Salary range for this role is $18.00 to $23.00 per hour, depending on experience.
We offer a competitive benefits package including health insurance, dental insurance, vision insurance, 401k, profit sharing, and ancillary benefits.
Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights notice from the Department of Labor.
#J-18808-Ljbffr