Meineke Car Care Center
Join to apply for the
Customer Service Representative
role at
Meineke Car Care Center .
Meineke Car Care Center Pay Range This range is provided by Meineke Car Care Center. Your actual pay will be based on your skills and experience — talk with your recruiter to learn more.
Base Pay Range $16.50/hr - $18.00/hr
Benefits
Competitive Compensation
Training and Development
Employee Discounts
Positive Work Environment
Locally-Owned
Flexible schedule
Job Summary We are looking for a Customer Service Representative to join our team. The ideal candidate will have excellent communication and customer relationship skills, and familiarity with Point of Sales (POS) systems. Every day is different in our busy automotive service center! You will be responsible for a variety of tasks, including promoting customer confidence when greeting customers, answering phones, managing appointments, checking customers in and out through the POS system, and maintaining the internal and external image of the office/customer area.
Responsibilities
Customer satisfaction throughout the customer's experience.
Telephone management to promote scheduling and shop traffic flows.
Entering/maintaining customer profiles in our POS system.
Gathering information on what brings the customer in (properly documenting the customer needs).
Ensuring all paperwork is complete when billing out customers.
Communicating with shop management/personnel.
Maintaining office and customer areas in an organized, professional and clean manner.
Ensuring supplies for the office and customer area are at appropriate levels.
Working with the shop manager to assist with fleet paperwork and cash drawer management.
Qualifications
High school diploma or GED required.
Successful completion of a pre-employment drug and background screening.
Seniority Level Entry level
Employment Type Full-time
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Customer Service Representative
role at
Meineke Car Care Center .
Meineke Car Care Center Pay Range This range is provided by Meineke Car Care Center. Your actual pay will be based on your skills and experience — talk with your recruiter to learn more.
Base Pay Range $16.50/hr - $18.00/hr
Benefits
Competitive Compensation
Training and Development
Employee Discounts
Positive Work Environment
Locally-Owned
Flexible schedule
Job Summary We are looking for a Customer Service Representative to join our team. The ideal candidate will have excellent communication and customer relationship skills, and familiarity with Point of Sales (POS) systems. Every day is different in our busy automotive service center! You will be responsible for a variety of tasks, including promoting customer confidence when greeting customers, answering phones, managing appointments, checking customers in and out through the POS system, and maintaining the internal and external image of the office/customer area.
Responsibilities
Customer satisfaction throughout the customer's experience.
Telephone management to promote scheduling and shop traffic flows.
Entering/maintaining customer profiles in our POS system.
Gathering information on what brings the customer in (properly documenting the customer needs).
Ensuring all paperwork is complete when billing out customers.
Communicating with shop management/personnel.
Maintaining office and customer areas in an organized, professional and clean manner.
Ensuring supplies for the office and customer area are at appropriate levels.
Working with the shop manager to assist with fleet paperwork and cash drawer management.
Qualifications
High school diploma or GED required.
Successful completion of a pre-employment drug and background screening.
Seniority Level Entry level
Employment Type Full-time
#J-18808-Ljbffr