Recertification Specialist
Avanath Capital Management, LLC, Chicago, IL, United States
Recertification Specialist – Avanath Capital Management, LLC
Join to apply for the Recertification Specialist role at Avanath Capital Management, LLC.
Overview Avanath is proud to be named one of the top property management companies to provide affordable housing for the workforce. Cultivating the American Dream is the purpose that binds the Avanath team. Each day is an opportunity to make a difference in someone’s life by helping residents make a community home, providing excellent customer service, or championing our workforce. We are committed to creating an unforgettable experience as a great place to live, work, and be.
The Role The purpose of this position is to oversee and manage the recertification process for residents participating in the Low‑Income Housing Tax Credit (LIHTC) program. This role is key to ensuring that residents maintain their eligibility and that their information is accurately processed in accordance with program regulations.
Key Accountabilities Recertification Management
Conduct annual recertification interviews with residents to assess continued eligibility for the LIHTC program.
Complete comprehensive income calculations based on family composition and adjust tenant records accordingly.
Review and verify all required documentation during the recertification process to ensure compliance with program regulations.
Maintain accurate tenant files and documentation, ensuring that they are complete and up‑to‑date.
Sends out reminders and schedules for upcoming recertifications to keep residents informed.
Other duties as required or assigned by the Community Manager.
Resident Relations & Customer Service
Greets and welcomes residents during recertification appointments and provides assistance as needed.
Responds to queries and concerns related to the recertification process and provides guidance on required documentation.
Acts as a liaison between residents and the property management team, ensuring effective communication and a supportive environment.
Other duties as required or assigned by the Community Manager.
Adherence to Property Management Rules, Regulations, and Guidelines
Practices proper safety techniques in accordance with Company, property, and departmental policies, procedures, and standards.
Complies with Avanath’s safety and risk‑management policies by attending routine safety meetings, completing required training, and reporting accidents promptly.
Follows established policies and procedures by monitoring and ensuring compliance with regulatory requirements, organizational standards, and operational processes.
Conduct all business in accordance with company policies and procedures, Fair Housing, Americans with Disabilities Act, and all other laws pertaining to the apartment industry.
Physical Demands & Working Conditions
Essential staff classification; attendance required at all business protocols.
Frequent sitting and walking; travel within region and to other business offices via airline, trains, and automobiles.
Repetitive use of computer, keyboard, mouse, and phone.
Reading, comprehending, writing, performing calculations, and communicating verbally.
May work in an elevated site, may walk on uneven ground.
Occasional squatting, bending neck/waist, twisting neck/waist, pushing, and pulling.
Qualifications
LIHTC/Tax Credit program experience required.
Ability to read and interpret complex documents such as regulatory agreements, compliance regulations, and tenant files.
2 years of Affordable Multi‑Housing experience.
Certified Occupancy Specialist or similar certifications highly desired.
Tax Credit certification highly desired.
Demonstrates a sense of urgency and the ability to meet deadlines.
Extensive computer knowledge: Windows (Word, Excel, PowerPoint, Access), internet, and e‑mail.
Working knowledge of Yardi Voyager Property Management software.
Excellent written and verbal communication skills.
Attention to detail and ability to multitask.
Compensation $21 — $23 USD
Diversity & Inclusion Avanath Capital is committed to fostering, cultivating, and preserving a culture of diversity, equity, and inclusion. Our human capital is the most valuable asset we have, and DEI are at the very core of Avanath’s operating and investment philosophy. We believe that bringing together people with diverse thoughts, backgrounds, talents, and experiences at all levels of our organization enables us to proactively and creatively achieve our mission to enable opportunities for hard‑working American families. Our diversity initiatives include— but are not limited to— our practices and policies on recruitment and selection; compensation and benefits; professional development and training; promotions; transfers; and the ongoing development of a work environment built on the premise of gender and diversity equity that encourages and enforces:
Respectful communication and cooperation between all employees.
Teamwork and employee participation, permitting representation of all groups and employee perspectives.
Work/life balance through flexible work schedules to accommodate employees’ varying needs.
Employer and employee contributions to the communities we serve to promote a greater understanding and respect for diversity.
Equal Opportunity Employer Avanath Capital Management, LLC is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, or any other protected class.
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Overview Avanath is proud to be named one of the top property management companies to provide affordable housing for the workforce. Cultivating the American Dream is the purpose that binds the Avanath team. Each day is an opportunity to make a difference in someone’s life by helping residents make a community home, providing excellent customer service, or championing our workforce. We are committed to creating an unforgettable experience as a great place to live, work, and be.
The Role The purpose of this position is to oversee and manage the recertification process for residents participating in the Low‑Income Housing Tax Credit (LIHTC) program. This role is key to ensuring that residents maintain their eligibility and that their information is accurately processed in accordance with program regulations.
Key Accountabilities Recertification Management
Conduct annual recertification interviews with residents to assess continued eligibility for the LIHTC program.
Complete comprehensive income calculations based on family composition and adjust tenant records accordingly.
Review and verify all required documentation during the recertification process to ensure compliance with program regulations.
Maintain accurate tenant files and documentation, ensuring that they are complete and up‑to‑date.
Sends out reminders and schedules for upcoming recertifications to keep residents informed.
Other duties as required or assigned by the Community Manager.
Resident Relations & Customer Service
Greets and welcomes residents during recertification appointments and provides assistance as needed.
Responds to queries and concerns related to the recertification process and provides guidance on required documentation.
Acts as a liaison between residents and the property management team, ensuring effective communication and a supportive environment.
Other duties as required or assigned by the Community Manager.
Adherence to Property Management Rules, Regulations, and Guidelines
Practices proper safety techniques in accordance with Company, property, and departmental policies, procedures, and standards.
Complies with Avanath’s safety and risk‑management policies by attending routine safety meetings, completing required training, and reporting accidents promptly.
Follows established policies and procedures by monitoring and ensuring compliance with regulatory requirements, organizational standards, and operational processes.
Conduct all business in accordance with company policies and procedures, Fair Housing, Americans with Disabilities Act, and all other laws pertaining to the apartment industry.
Physical Demands & Working Conditions
Essential staff classification; attendance required at all business protocols.
Frequent sitting and walking; travel within region and to other business offices via airline, trains, and automobiles.
Repetitive use of computer, keyboard, mouse, and phone.
Reading, comprehending, writing, performing calculations, and communicating verbally.
May work in an elevated site, may walk on uneven ground.
Occasional squatting, bending neck/waist, twisting neck/waist, pushing, and pulling.
Qualifications
LIHTC/Tax Credit program experience required.
Ability to read and interpret complex documents such as regulatory agreements, compliance regulations, and tenant files.
2 years of Affordable Multi‑Housing experience.
Certified Occupancy Specialist or similar certifications highly desired.
Tax Credit certification highly desired.
Demonstrates a sense of urgency and the ability to meet deadlines.
Extensive computer knowledge: Windows (Word, Excel, PowerPoint, Access), internet, and e‑mail.
Working knowledge of Yardi Voyager Property Management software.
Excellent written and verbal communication skills.
Attention to detail and ability to multitask.
Compensation $21 — $23 USD
Diversity & Inclusion Avanath Capital is committed to fostering, cultivating, and preserving a culture of diversity, equity, and inclusion. Our human capital is the most valuable asset we have, and DEI are at the very core of Avanath’s operating and investment philosophy. We believe that bringing together people with diverse thoughts, backgrounds, talents, and experiences at all levels of our organization enables us to proactively and creatively achieve our mission to enable opportunities for hard‑working American families. Our diversity initiatives include— but are not limited to— our practices and policies on recruitment and selection; compensation and benefits; professional development and training; promotions; transfers; and the ongoing development of a work environment built on the premise of gender and diversity equity that encourages and enforces:
Respectful communication and cooperation between all employees.
Teamwork and employee participation, permitting representation of all groups and employee perspectives.
Work/life balance through flexible work schedules to accommodate employees’ varying needs.
Employer and employee contributions to the communities we serve to promote a greater understanding and respect for diversity.
Equal Opportunity Employer Avanath Capital Management, LLC is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, or any other protected class.
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