Recorded Books
RBmedia is a global leader in spoken audio content and digital media distribution technology that reaches millions of consumers—at home, in the car, and wherever their mobile devices take them. RBmedia produces exclusive titles and delivers the finest digital content—including audiobooks, streaming video, educational courses, entertainment titles, and much more. Headquartered in Landover, Maryland, RBmedia comprises an ever-expanding group of the best brands in spoken audio content and digital media distribution technology. RBmedia has a catalog of more than 40,000 exclusive audiobooks through its content brands: Recorded Books, Tantor Media, HighBridge, Kalorama Audio, christianaudio, Gildan Media, W.F. Howes in the United Kingdom, and Wavesound in Australia. RBmedia is owned by KKR, a leading global investment firm. Find out more at www.rbmediaglobal.com.
Job Description The SaaS Account Manager is a critical part of our Headquarter’s sales team. You will be responsible for the growth and renewal of our existing customer base. As the principal commercial contact for our library customers, you will work to identify expansion opportunities ensuring we maintain consistently high renewal rates.
We\'re looking for \"A\" players who are passionate about joining us in maximizing the value we deliver to our large and growing client base in the Library market.
Directly responsible for managing a portfolio of assigned customer accounts to ensure we maximize expansion opportunities
Serve as the point of contact for our existing customers and drive all renewal and expansion sales opportunities
Collaborate with the Customer Success team to keep our clients satisfied and engaged with our products and services in the long-run
Develop new business with existing clients and identify areas of improvement to meet sales quotas
Meet and exceed monthly recurring revenue expansion targets
Run account management activities with Salesforce (CRM)
What we’re looking for:
Someone who is independent and capable of handling ambiguity
Excellent communication and presentation skills, with strong ability to engage and persuade
Unparalleled salesmanship: ability to dynamically craft customized solutions that meet the needs of customers while capturing maximum value
Ability to pursue a structured, analytical and solution-oriented sales approach, combined with a high degree of enthusiasm to meet challenging sales targets
Excellent cross-functional collaboration and consultation, developing good working relationships with other teams
Ability to perform and deliver multiple, concurrent projects on time
Qualifications
2+ years in a quota-carrying sales capacity
1-3 years of B2B sales experience in proactive sales roles in enterprise software or commerce solutions via phone, preferably in related subscription/software/internet industries
Results-driven, with a proven record of using reporting metrics/KPIs to track progress against goals.
Proficiency in Excel
Bachelor’s degree or equivalent preferred
Native-level fluency in written and spoken English
Additional Information
You are confident and enthusiastic when presenting information to decision-makers, always working to align needs with our solutions
You are highly motivated to achieve your earning potential
You are comfortable making calls and web-conference demonstrations, with excellent phone presence
You are extremely organized and have a proven ability to exceed performance goals
You thrive in a fast-paced, competitive team environment
Job Location #J-18808-Ljbffr
Job Description The SaaS Account Manager is a critical part of our Headquarter’s sales team. You will be responsible for the growth and renewal of our existing customer base. As the principal commercial contact for our library customers, you will work to identify expansion opportunities ensuring we maintain consistently high renewal rates.
We\'re looking for \"A\" players who are passionate about joining us in maximizing the value we deliver to our large and growing client base in the Library market.
Directly responsible for managing a portfolio of assigned customer accounts to ensure we maximize expansion opportunities
Serve as the point of contact for our existing customers and drive all renewal and expansion sales opportunities
Collaborate with the Customer Success team to keep our clients satisfied and engaged with our products and services in the long-run
Develop new business with existing clients and identify areas of improvement to meet sales quotas
Meet and exceed monthly recurring revenue expansion targets
Run account management activities with Salesforce (CRM)
What we’re looking for:
Someone who is independent and capable of handling ambiguity
Excellent communication and presentation skills, with strong ability to engage and persuade
Unparalleled salesmanship: ability to dynamically craft customized solutions that meet the needs of customers while capturing maximum value
Ability to pursue a structured, analytical and solution-oriented sales approach, combined with a high degree of enthusiasm to meet challenging sales targets
Excellent cross-functional collaboration and consultation, developing good working relationships with other teams
Ability to perform and deliver multiple, concurrent projects on time
Qualifications
2+ years in a quota-carrying sales capacity
1-3 years of B2B sales experience in proactive sales roles in enterprise software or commerce solutions via phone, preferably in related subscription/software/internet industries
Results-driven, with a proven record of using reporting metrics/KPIs to track progress against goals.
Proficiency in Excel
Bachelor’s degree or equivalent preferred
Native-level fluency in written and spoken English
Additional Information
You are confident and enthusiastic when presenting information to decision-makers, always working to align needs with our solutions
You are highly motivated to achieve your earning potential
You are comfortable making calls and web-conference demonstrations, with excellent phone presence
You are extremely organized and have a proven ability to exceed performance goals
You thrive in a fast-paced, competitive team environment
Job Location #J-18808-Ljbffr