On-Site IT Support Specialist - Client-Facing

A prestigious Institute in Atlanta is seeking a dedicated Customer Technical Support Representative to be the first point of contact for users experiencing technical issues. Responsibilities include resolving software and hardware problems, guiding users through troubleshooting, and maintaining customer communication channels. Candidates should possess a High School diploma or GED, with zero to two years of experience in technical support. This on-site role requires strong customer service skills and proficiency with various computer tools. Competitive salary range offered. #J-18808-Ljbffr