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Forms+Surfaces

Product Sales Specialist

Forms+Surfaces, Phoenix, Arizona, United States, 85003

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Forms+Surfaces

is a leading designer and manufacturer of architectural and site products used in high-profile commercial and public projects around the world. With approximately 600+ employees, our team of talented professionals spans numerous disciplines. We are currently seeking an individual for the Product Sales Specialist role to join our Project Sales Team.

Base pay range $60,000.00/yr - $70,000.00/yr

Responsibilities

Establish direct and consistent rapport with our field sales team to ensure consistent sales strategy is maintained throughout the project lifecycle

Provide exceptional customer service and communicate consistently with customers and clients

Develop comprehensive understanding of project scope, including timelines, material availability, shop capabilities and project specific considerations

Ensure contract documents are in place and align with Forms+Surfaces Terms and Conditions

Obtain necessary confirming criteria (deposit payments, submittal approvals, field dimensions, etc.)

Consistently update information in our operating systems (Q or M2M), to assist with tracking sales order progress and to assist purchasing, accounting and production functions

Confirm accurate pricing and sales tax for every order

Manage the submittal process, ensuring samples and shop drawings are supplied timely to obtain approvals aligned with project schedules

Manage changes in scope, supplying input relative to feasibility, pricing and timing considerations

Keep field sales team informed of order progress, scope changes, customer issues, and potential delays

Restructure the sales order for release to align with phasing as needed

Release orders for production and schedule follow-up meetings as needed with engineering, production, field sales team, or customers to discuss expedited requests, material constraints, etc.

Communicate known or anticipated schedule impacts related to manufacturing lead times

Confirm shipping and logistical aspects of orders

Supply closeout documents, warranty, installation instructions, etc.

Coordinate response and resolution to any post-supply issues or claims, including warranty or freight damage claims

Assist with training and mentoring newer team members

Qualifications

Outgoing, motivated, and organized with excellent verbal and written communication skills

Ability to effectively manage competing priorities in a fast‑paced environment

Excellent listening and problem‑solving skills and ability to work effectively in a team setting

Knowledge of construction documents is desired; understanding of manufacturing, technical shop drawings, shipping, contracts and accounting is required

A college degree is preferred, related prior experience or Project Management certification will also be considered

Forms+Surfaces offers a competitive starting salary, excellent benefits including Health, Dental, Vision, 401K with progressive match, paid vacation and paid holidays, and a positive, productive working environment.

Forms+Surfaces is an equal‑opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.

To learn more about who we are and what we do, visit our website at

forms-surfaces.com .

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