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Bath Concepts Independent Dealers

Call Center Representative

Bath Concepts Independent Dealers, Rowlett, Texas, United States, 75089

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Responsibilities

Manage large amounts of inbound and outbound calls in a timely manner

Follow communication "scripts" when handling different topics

Identify customers’ needs, clarify information, and update job notes appropriately

Build sustainable relationships and engage customers by taking the extra mile

Keep records of all conversations in our call center database in a comprehensible way

Skills Required

Strong communication, both written and verbal

Great active listening skills

Exceptional interpersonal and rapport building skills

A patient and empathetic attitude

Strong time management and organizational skills

Adaptability and flexibility

Comfortable working in fast‑paced environments

Computer literacy

Ability to type 35 wpm

Ability to sit for long periods of time

Job Details Full‑time, Monday‑Friday 9 a‑6 p. Training Monday‑Friday 8 a‑5 p. Hiring first week of January 2026.

Location Rowlett, TX

Seniority level Entry level

Employment type Full‑time

Job function Other

Industry Internet Publishing

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