Bath Concepts Independent Dealers
Call Center Representative
Bath Concepts Independent Dealers, Rowlett, Texas, United States, 75089
Responsibilities
Manage large amounts of inbound and outbound calls in a timely manner
Follow communication "scripts" when handling different topics
Identify customers’ needs, clarify information, and update job notes appropriately
Build sustainable relationships and engage customers by taking the extra mile
Keep records of all conversations in our call center database in a comprehensible way
Skills Required
Strong communication, both written and verbal
Great active listening skills
Exceptional interpersonal and rapport building skills
A patient and empathetic attitude
Strong time management and organizational skills
Adaptability and flexibility
Comfortable working in fast‑paced environments
Computer literacy
Ability to type 35 wpm
Ability to sit for long periods of time
Job Details Full‑time, Monday‑Friday 9 a‑6 p. Training Monday‑Friday 8 a‑5 p. Hiring first week of January 2026.
Location Rowlett, TX
Seniority level Entry level
Employment type Full‑time
Job function Other
Industry Internet Publishing
#J-18808-Ljbffr
Manage large amounts of inbound and outbound calls in a timely manner
Follow communication "scripts" when handling different topics
Identify customers’ needs, clarify information, and update job notes appropriately
Build sustainable relationships and engage customers by taking the extra mile
Keep records of all conversations in our call center database in a comprehensible way
Skills Required
Strong communication, both written and verbal
Great active listening skills
Exceptional interpersonal and rapport building skills
A patient and empathetic attitude
Strong time management and organizational skills
Adaptability and flexibility
Comfortable working in fast‑paced environments
Computer literacy
Ability to type 35 wpm
Ability to sit for long periods of time
Job Details Full‑time, Monday‑Friday 9 a‑6 p. Training Monday‑Friday 8 a‑5 p. Hiring first week of January 2026.
Location Rowlett, TX
Seniority level Entry level
Employment type Full‑time
Job function Other
Industry Internet Publishing
#J-18808-Ljbffr