BCI Acrylic Inc.
Responsibilities
Manage large amounts of inbound and outbound calls in a timely manner
Follow communication “scripts” when handling different topics
Identify customers’ needs, clarify information, and update job notes appropriately
Build sustainable relationships and engage customers by taking the extra mile
Keep records of all conversations in our call center database in a comprehensible way
Skills
Strong communication, both written and verbal
Great active listening skills
Exceptional interpersonal and rapport building skills
A patient and empathetic attitude
Strong time management and organizational skills
Adaptability and flexibility
Comfortable working in fast-paced environments
Computer literacy
Ability to type 35 wpm
Ability to sit for long periods of time
This is a Full time, Monday-Friday 9a-6p, position.
Monday-Friday 8a-5p during training.
We are looking to hire by the first week of January 2026.
#J-18808-Ljbffr
Manage large amounts of inbound and outbound calls in a timely manner
Follow communication “scripts” when handling different topics
Identify customers’ needs, clarify information, and update job notes appropriately
Build sustainable relationships and engage customers by taking the extra mile
Keep records of all conversations in our call center database in a comprehensible way
Skills
Strong communication, both written and verbal
Great active listening skills
Exceptional interpersonal and rapport building skills
A patient and empathetic attitude
Strong time management and organizational skills
Adaptability and flexibility
Comfortable working in fast-paced environments
Computer literacy
Ability to type 35 wpm
Ability to sit for long periods of time
This is a Full time, Monday-Friday 9a-6p, position.
Monday-Friday 8a-5p during training.
We are looking to hire by the first week of January 2026.
#J-18808-Ljbffr