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Customer Service Representative

K&G Fashion Superstore, West Palm Beach, FL, United States


Customer Service Representative K&G Fashion Superstore

– Join a leading retail destination with 80 stores offering designer brands at up to 60% off.

K&G

values an inclusive, inspirational culture where every team member can thrive.

Why Join Us

Competitive hourly rates

Flexible schedules

to fit your availability

Tuition reimbursement

Generous employee discount on first purchase

Ongoing discounts at all K&G stores

What You’ll Bring

Customer‑service mindset

focused on a world‑class experience

Strong learning aptitude

to adapt to new programs

Excellent interpersonal skills

and teamwork ability across all levels

Key Responsibilities

Process customer purchases, returns, exchanges, store credits, and discounted transactions following standard operating procedures and ensuring proper cash handling.

Use suggestive selling techniques to assist customers and address inquiries.

Support store merchandising, layout, recovery, general housekeeping, store layout maintenance, and fitting room areas.

Maintain product knowledge, POS instructions, merchandise promotions, and store advertising.

Physical Requirements

Stand and walk for the majority of the shift; frequently bend, squat, and twist; lift up to 50 lbs; climb a ladder as needed; distinguish between fabric patterns and colors.

Equal Employment Opportunity Our company celebrates diversity and provides equal employment opportunity to all applicants and employees without regard to race, color, sex, sexual orientation, gender identity or expression, national origin, religion, veteran or military status, age, physical or mental disability, marital status, or any other protected status under the law.

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