Insight Global
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Direct message the job poster from Insight Global.
Base pay range $22.00/hr - $25.00/hr
Job Description
Assist customers in parts identification, troubleshooting and order expedition via phone, fax, and email.
Handle incoming orders, including entry and maintaining/editing sales orders to meet customer demands.
Provide regular updates to customers regarding orders, including delivery dates and/or any changes in the status of the order.
Must be willing to prospect Lost Boys over the phone and proactively generate part sales with existing customer base.
Proactive lead generation will be required. Coordinate order releases, receipts, and shipments.
Contribute to positive Company branding by projecting a knowledgeable, professional, and customer‑oriented image to customers.
Perform all duties in accordance with company standards, while always striving to understand the needs and expectations of the customer.
Take whatever action is appropriate and required to get the job done and to establish and maintain communications with all people/employees considered necessary to get the job done.
Perform other duties as assigned.
Required Skills and Experience
Excellent customer service/communication skills - both phone and email.
Strong computer skills and ability to operate several screens and systems simultaneously.
Need to be able to multi‑task in a high paced work environment.
Excellent organizational/time management skills.
NICE TO HAVE SKILLS AND EXPERIENCE
Experience within automotive industry (e.g., AutoZone, Advanced Auto Parts, Reillys, car dealership, automotive manufacturers).
Background in parts ordering/researching.
Seniority level
Associate
Employment type
Contract
Job function
Sales, Customer Service, and Administrative
Industries
Office Administration and Manufacturing
#J-18808-Ljbffr
Base pay range $22.00/hr - $25.00/hr
Job Description
Assist customers in parts identification, troubleshooting and order expedition via phone, fax, and email.
Handle incoming orders, including entry and maintaining/editing sales orders to meet customer demands.
Provide regular updates to customers regarding orders, including delivery dates and/or any changes in the status of the order.
Must be willing to prospect Lost Boys over the phone and proactively generate part sales with existing customer base.
Proactive lead generation will be required. Coordinate order releases, receipts, and shipments.
Contribute to positive Company branding by projecting a knowledgeable, professional, and customer‑oriented image to customers.
Perform all duties in accordance with company standards, while always striving to understand the needs and expectations of the customer.
Take whatever action is appropriate and required to get the job done and to establish and maintain communications with all people/employees considered necessary to get the job done.
Perform other duties as assigned.
Required Skills and Experience
Excellent customer service/communication skills - both phone and email.
Strong computer skills and ability to operate several screens and systems simultaneously.
Need to be able to multi‑task in a high paced work environment.
Excellent organizational/time management skills.
NICE TO HAVE SKILLS AND EXPERIENCE
Experience within automotive industry (e.g., AutoZone, Advanced Auto Parts, Reillys, car dealership, automotive manufacturers).
Background in parts ordering/researching.
Seniority level
Associate
Employment type
Contract
Job function
Sales, Customer Service, and Administrative
Industries
Office Administration and Manufacturing
#J-18808-Ljbffr