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The Home Depot

Pro Customer Service/Sales

The Home Depot, Chesterfield, Missouri, United States, 63005

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Pro Customer Service/Sales

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The Home Depot .

Job Description The Home Depot Pro Customer Service/Sales Team is dedicated to delivering an exceptional experience for professional customers, including contractors, property owners, and commercial clients. The team supports every stage of the Pro customer journey, from efficient order fulfillment and safe loading to expert product recommendations and tailored delivery solutions. Pro Customer Service/Sales Team members build and maintain professional relationships with Pro customers, proactively drive sales by leveraging product knowledge, loyalty programs, and tailored recommendations, while providing outstanding service based on unique project needs. The team helps ensure every Pro customer’s project is a success.

Key Responsibilities

Deliver exceptional service at the Pro Desk by answering questions, handling returns, and processing payments.

Assist in loading and unloading materials and ensuring they are safe.

Offer specialized paint and product knowledge.

Drive sales through product recommendations and loyalty programs.

Maintain clean, organized, and safe work environment.

Resolve delivery issues and communicate the benefits of Home Depot over competitors.

Monitor inventory, execute sales initiatives, and uphold high standards of customer service and safety.

Meet monthly sales goals and other store metrics.

Job Details Seniority Level:

Not Applicable

Employment Type:

Full-time

Job Function:

Other

Industries:

Consumer Services

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