Oklahoma State Courts Network
Training Specialist
Oklahoma State Courts Network, Oklahoma City, Oklahoma, United States, 73116
Travel expenses will not be provided for in-person interviews.
This position is in-person/in-office only.
Eligibility to work in the United States is required. The employer will not sponsor a work visa (H-1B, etc.) to fill this position.
Position Description Reporting to the MIS Training Manager, the
Training Specialist
will thoroughly understand the courts’ case management systems, as well as Oklahoma Appellate and District Court processes. The individual will develop and execute course curriculum, training materials, training plans, and training schedules for new and existing software and/or applications. Provide software instructions to end-users using a variety of methods including one-on-one training, hands‑on classroom training, web-based training, computer-based training, software demonstrations, and workshops.
Salary $55,000.00 – $65,000.00 Commensurate on education and experience.
FLSA Exemption Non-exempt.
Responsibilities and Essential Functions
Develop course curriculum, training materials and courses by collecting information pertaining to District Court and Appellate Court procedures, workflow, and job-specific functions and tasks.
Design and develop training materials for new and existing software applications. Materials should provide end-users and learners with step‑by‑step instructions and clarify the product’s features and benefits.
Determine the clearest and most logical way to present information for greatest reader comprehension.
Create, test, and review new and existing courseware. Make updates as necessary.
Create scripts for video tutorials.
Develop and implement online courses and video tutorials.
Design, test, create, and maintain courses within the Learning Management System (LMS).
Create attractive layouts for various types of training materials such as user guides, quick references, promotional emails, slideshows, etc. Text and images in the final design should be readable and balanced.
Generate innovative ideas for developing training materials and increasing learner participation.
Assist in the organization and planning of training initiatives, in line with project deadlines and expectations set forth by the management team.
Assist with project implementations, tasks will include facilitating end-user application trainings, developing training materials, partial or integration testing when necessary and supporting go‑live activities.
Work closely with court staff to identify suitable training solutions and/or system needs.
Analyze the effectiveness of a course and tailor the course to improve its effectiveness.
Understand and adjust training materials for relevance to the audience knowledge levels and learning styles.
Conduct training sessions on‑site and remotely for a large or small group of end-users.
Develop training and lesson plans.
Organize, promote, and schedule courses.
Relay suggestions or needs of court end-users to the MIS Division and assist with ideas for customization of software to improve productivity. Advocate for the court end-users as necessary.
Provide phone assistance to court end-users, answering how‑to questions and in some cases help to troubleshoot software issues.
Perform other related duties as assigned.
Knowledge, Skill, and Ability Requirements
Strong presentation and training skills.
Ability to review and evaluate end-user’s educational needs and design appropriate course material.
Strong oral and written communication skills that non-technical end-users can understand.
Ability to learn new software applications and/or system features quickly and produce relevant courses and training materials
Excellent capacity to retain new information within a short timeframe and quickly learn and apply new skills.
Demonstrated experience working with Microsoft Windows and Microsoft Office required.
Strong design and layout skills.
Ability to adjust training style for a variety of end-users.
Strong critical thinking skills.
Experience with a Learning Management System (LMS) preferred.
Public speaking experience in a variety of settings.
Statewide travel with overnight stay required. Weekend work required during statewide implementation.
Education and Experience Requirements
Possess a bachelor’s degree in computer science, Management Information Systems, Business, Training, or a related field. Five years of professional training experience may be substituted for a degree.
Demonstrated experience in developing web-based training (WBT), computer-based training (CBT), and other training materials.
Understanding of software development process.
Knowledge in court processes preferred.
Travel All AOC positions have the potential to and expectation of requiring employees to travel for normal duties in support of the Judiciary, including and not limited to state Judicial events and national industry conferences.
Work Environment This job operates in a professional office environment. This role routinely uses standard office equipment such as laptop computers, photocopiers, and smartphones. All AOC positions are designated as “In-Person” at one of the authorized work locations. AOC offices are officially open for business from 8:00 AM to 5:00 PM, Monday through Friday. MIS employees have the expectation of being assigned on‑call as defined in 26 CFR 553.221 (d) in support of judicial operations.
Physical Demands While performing the duties of this job, the employee is regularly required to talk, hear, comprehend, observe, and evaluate. Specific vision abilities required by this job include close vision and ability to adjust focus. This position requires the ability to lift files, open filing cabinets, operate standard office and computer equipment, and bend or stand on a step stool as necessary.
Responsibilities and skills listed above are essential to the position. Inability to perform these responsibilities with or without an accommodation may result in disqualification from the position.
Benefits The State of Oklahoma has an excellent benefits package including 3 weeks of vacation, employee retirement and health benefit plans. Position open until filled. Criminal background check required. The Supreme Court of Oklahoma Administrative Office of the Courts 2100 N. Lincoln Blvd., Suite 3 Oklahoma City, Oklahoma 73105. http://www.oscn.net
Equal Opportunity Employer The Supreme Court of Oklahoma is an Equal Opportunity Employer.
The State of Oklahoma is an equal opportunity employer and does not discriminate on the basis of genetic information, race, religion, color, sex, age, national origin, or disability.
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This position is in-person/in-office only.
Eligibility to work in the United States is required. The employer will not sponsor a work visa (H-1B, etc.) to fill this position.
Position Description Reporting to the MIS Training Manager, the
Training Specialist
will thoroughly understand the courts’ case management systems, as well as Oklahoma Appellate and District Court processes. The individual will develop and execute course curriculum, training materials, training plans, and training schedules for new and existing software and/or applications. Provide software instructions to end-users using a variety of methods including one-on-one training, hands‑on classroom training, web-based training, computer-based training, software demonstrations, and workshops.
Salary $55,000.00 – $65,000.00 Commensurate on education and experience.
FLSA Exemption Non-exempt.
Responsibilities and Essential Functions
Develop course curriculum, training materials and courses by collecting information pertaining to District Court and Appellate Court procedures, workflow, and job-specific functions and tasks.
Design and develop training materials for new and existing software applications. Materials should provide end-users and learners with step‑by‑step instructions and clarify the product’s features and benefits.
Determine the clearest and most logical way to present information for greatest reader comprehension.
Create, test, and review new and existing courseware. Make updates as necessary.
Create scripts for video tutorials.
Develop and implement online courses and video tutorials.
Design, test, create, and maintain courses within the Learning Management System (LMS).
Create attractive layouts for various types of training materials such as user guides, quick references, promotional emails, slideshows, etc. Text and images in the final design should be readable and balanced.
Generate innovative ideas for developing training materials and increasing learner participation.
Assist in the organization and planning of training initiatives, in line with project deadlines and expectations set forth by the management team.
Assist with project implementations, tasks will include facilitating end-user application trainings, developing training materials, partial or integration testing when necessary and supporting go‑live activities.
Work closely with court staff to identify suitable training solutions and/or system needs.
Analyze the effectiveness of a course and tailor the course to improve its effectiveness.
Understand and adjust training materials for relevance to the audience knowledge levels and learning styles.
Conduct training sessions on‑site and remotely for a large or small group of end-users.
Develop training and lesson plans.
Organize, promote, and schedule courses.
Relay suggestions or needs of court end-users to the MIS Division and assist with ideas for customization of software to improve productivity. Advocate for the court end-users as necessary.
Provide phone assistance to court end-users, answering how‑to questions and in some cases help to troubleshoot software issues.
Perform other related duties as assigned.
Knowledge, Skill, and Ability Requirements
Strong presentation and training skills.
Ability to review and evaluate end-user’s educational needs and design appropriate course material.
Strong oral and written communication skills that non-technical end-users can understand.
Ability to learn new software applications and/or system features quickly and produce relevant courses and training materials
Excellent capacity to retain new information within a short timeframe and quickly learn and apply new skills.
Demonstrated experience working with Microsoft Windows and Microsoft Office required.
Strong design and layout skills.
Ability to adjust training style for a variety of end-users.
Strong critical thinking skills.
Experience with a Learning Management System (LMS) preferred.
Public speaking experience in a variety of settings.
Statewide travel with overnight stay required. Weekend work required during statewide implementation.
Education and Experience Requirements
Possess a bachelor’s degree in computer science, Management Information Systems, Business, Training, or a related field. Five years of professional training experience may be substituted for a degree.
Demonstrated experience in developing web-based training (WBT), computer-based training (CBT), and other training materials.
Understanding of software development process.
Knowledge in court processes preferred.
Travel All AOC positions have the potential to and expectation of requiring employees to travel for normal duties in support of the Judiciary, including and not limited to state Judicial events and national industry conferences.
Work Environment This job operates in a professional office environment. This role routinely uses standard office equipment such as laptop computers, photocopiers, and smartphones. All AOC positions are designated as “In-Person” at one of the authorized work locations. AOC offices are officially open for business from 8:00 AM to 5:00 PM, Monday through Friday. MIS employees have the expectation of being assigned on‑call as defined in 26 CFR 553.221 (d) in support of judicial operations.
Physical Demands While performing the duties of this job, the employee is regularly required to talk, hear, comprehend, observe, and evaluate. Specific vision abilities required by this job include close vision and ability to adjust focus. This position requires the ability to lift files, open filing cabinets, operate standard office and computer equipment, and bend or stand on a step stool as necessary.
Responsibilities and skills listed above are essential to the position. Inability to perform these responsibilities with or without an accommodation may result in disqualification from the position.
Benefits The State of Oklahoma has an excellent benefits package including 3 weeks of vacation, employee retirement and health benefit plans. Position open until filled. Criminal background check required. The Supreme Court of Oklahoma Administrative Office of the Courts 2100 N. Lincoln Blvd., Suite 3 Oklahoma City, Oklahoma 73105. http://www.oscn.net
Equal Opportunity Employer The Supreme Court of Oklahoma is an Equal Opportunity Employer.
The State of Oklahoma is an equal opportunity employer and does not discriminate on the basis of genetic information, race, religion, color, sex, age, national origin, or disability.
#J-18808-Ljbffr