Logo
Crescent Hotels & Resorts

Banquet Sous Chef

Crescent Hotels & Resorts, Phoenix, Arizona, United States, 85003

Save Job

Banquet Sous Chef – Crescent Hotels & Resorts Join to apply for the

Banquet Sous Chef

role at

Crescent Hotels & Resorts .

Essential Job Functions

Pass on suggestions, new ideas, BEO challenges and solutions to the Director of Sales, Director of Banquets and Catering Service Managers. Analyze Banquet Event Orders, assist in planning and coordinating the functions with the Catering staff to ensure the events meet/exceed customer expectations.

Meet with prospective clients to demonstrate food product and discuss banquet event.

Oversee all food preparation, presentation and service for all functions and ensure all food products are prepared and served within the Crescent Hotels and Resorts and Hilton Brand Standards and specifications.

Purchase all food and other products necessary for all banquet events, using Avendra approved suppliers.

Manage the daily production of food for all the catered events; control food and labor costs, ensure preparation, plating and presentation standards are maintained, the appropriate quantity of food is prepared and safety standards and regulations are followed to provide top quality food.

Supervise the Banquet Kitchen Team Members; prepare daily and biweekly payroll; weekly schedules; train, develop, empower, resolve problems, provide open communication and recommend discipline as appropriate.

Monitor and control the maintenance/sanitation of the kitchen and equipment to ensure a healthy, safe work environment which meets/exceeds federal, state, corporate and franchise standards and regulations.

Assist in the creation and planning of menus and implement changes to continue to attract business.

Interview, hire, train, recommend performance evaluations, resolve problems, provide open communication and recommend discipline and/or termination when appropriate.

Conduct monthly staff meetings which include review standards, hotel and departmental procedures and operating procedures.

Work in and/or supervise restaurant outlets as needed.

Perform special projects and other responsibilities as assigned. Participate in task forces and committees as required.

Supportive Functions

Create and determine costs for menus.

Participate in all public relations and promotional events.

Assist Executive Chef in estimating annual food budget.

Monitor outlets as needed during peak periods to oversee production flow and presentation.

Maintain vacation schedule for proper staffing.

Report any equipment in need of repair or replacement to Property Operations.

Perform other duties as requested, such as VIP parties, menu tastings and staff meetings.

Specific Job Knowledge, Skills and Abilities

Ability to work in confined area continuously.

Ability to read, write and speak English.

Fingers and hand dexterity.

Ability to lift up to 80 lbs.

Ability to effectively manage a large department.

Qualifications

4–5 years Kitchen Management as an Executive Sous Chef, Banquet Chef or Executive Chef in a Resort setting preferred.

Hospitality experience preferred.

Ability to obtain required government licenses or certifications.

Required Skills and Abilities Requires thorough knowledge of the catering and food profession in order to perform non-repetitive analytical work. Requires knowledge of policies and procedures and the ability to determine course of action based on these guidelines. Requires supervision/management skills. Must have the ability to communicate in English. Self‑starting personality with an even disposition. Maintain a professional appearance and manner at all times. Can communicate well with guests and be a team player. Ability to effectively deal with internal and external customers, including those requiring high levels of patience, tact and diplomacy to defuse anger and resolve conflicts. Basic mathematical skills and considerable skill in the use of a calculator to prepare moderately complex calculations without error. Ability to stand, walk and continuously perform in the Banquet Kitchen. Ability to lift and carry up to 50 lbs. Ability to observe and detect signs of emergency situations. Ability to communicate verbally and in writing. Ability to establish and maintain effective working relationships with associates, customers and patrons.

Performance Standards Customer Satisfaction

Our customers are what we are about. One of the keys to a positive guest experience is positive interaction with Crescent staff. It is essential that you remain professional at all times, and that you treat all guests and associates with courtesy and respect, under all circumstances. Every Crescent associate is a guest relations ambassador, every working minute of every day.

Work Habits

In order to maintain a positive guest and associate experience, your work habits should always meet and strive to exceed hotel standards for work procedures, dress, grooming, punctuality and attendance. You should be adaptable to change in your work area and in hotel procedures with a willingness to learn new skills and/or improve existing ones, have the ability to solve routine problems that occur on the job and ask for help whenever you are not sure how to do something.

Safety & Security

The safety and security of our guests and associates is of utmost importance to Crescent. Every Crescent associate should adhere to the hotel security policies and procedures, particularly regarding key controls, lifting heavy objects, using chemicals, and effectively reporting safety hazards and safety concerns.

Equal Opportunity Employer Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities. This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights notice from the Department of Labor.

#J-18808-Ljbffr