TEI Group
Base pay range
$65,000.00/yr - $75,000.00/yr
TEI Group is a dynamic and innovative elevator company dedicated to delivering exceptional Service, Repair, Modernization, and Construction solutions. With a commitment to Safety, Integrity, and Quality, TEI Group has built a strong reputation for exceeding customer expectations. As we continue to expand, we are seeking a detail‑oriented Collections Specialist to join our team at our corporate headquarters in Long Island City.
About the Job
We are seeking an experienced Collections Specialist who thrives in a fast‑paced environment and possesses strong expertise in full‑cycle collections. The ideal candidate will take ownership of the collections process, demonstrate sound judgment in financial matters, and contribute to the accuracy and efficiency of our overall financial operations.
Key Responsibilities
Analyze and send weekly Accounts Receivable Aging reports to management and sales teams, offering insights and identifying high‑risk accounts.
Review accounts over 30 days past due and develop collection strategies.
Make collection calls and send correspondence to resolve outstanding balances.
Investigate and resolve billing disputes in coordination with internal departments.
Research and correct payment misapplications or posting errors.
Coordinate with billing staff regarding overcharges, exemptions, and overpayments.
Follow up on customer refunds, credits, and account adjustments.
Escalate issues to sales or senior leadership when necessary to expedite collections.
Notify customers of potential account holds due to delinquency and recommend holds to management.
Track and meet quarterly and annual collection targets.
Submit lien waivers to customers as needed.
Forward monthly statements to customers and maintain accurate records.
Support the Accounting Department with additional duties as required.
Qualifications
Associate’s degree in finance, Business, or a related field.
5+ years of high‑volume corporate collections experience.
Experience with collections software and CRM systems.
Strong understanding of billing, collections, and relevant debt collection regulations.
Excellent written and verbal communication skills.
Detail‑oriented, goal‑driven, and able to manage difficult conversations professionally.
Strong time management and prioritization skills.
Job Type & Compensation:
Employment Type:
Full‑Time, On‑Site
Health insurance
Vision insurance
Life insurance
Flexible spending account (FSA)
401(k) plan
401(k) matching
15 days of Paid Time Off (PTO) annually
10 Company‑Recognized Holidays per year
Apply today and take the next step in your career with us.
Equal Opportunity Statement
We are proud to be an Equal Opportunity Employer and are committed to creating an inclusive environment for all employees. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age, or veteran status.
Seniority level: Mid‑Senior level
Employment type: Full‑time
Job function: Accounting/Auditing and Finance; Industries: Construction
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TEI Group is a dynamic and innovative elevator company dedicated to delivering exceptional Service, Repair, Modernization, and Construction solutions. With a commitment to Safety, Integrity, and Quality, TEI Group has built a strong reputation for exceeding customer expectations. As we continue to expand, we are seeking a detail‑oriented Collections Specialist to join our team at our corporate headquarters in Long Island City.
About the Job
We are seeking an experienced Collections Specialist who thrives in a fast‑paced environment and possesses strong expertise in full‑cycle collections. The ideal candidate will take ownership of the collections process, demonstrate sound judgment in financial matters, and contribute to the accuracy and efficiency of our overall financial operations.
Key Responsibilities
Analyze and send weekly Accounts Receivable Aging reports to management and sales teams, offering insights and identifying high‑risk accounts.
Review accounts over 30 days past due and develop collection strategies.
Make collection calls and send correspondence to resolve outstanding balances.
Investigate and resolve billing disputes in coordination with internal departments.
Research and correct payment misapplications or posting errors.
Coordinate with billing staff regarding overcharges, exemptions, and overpayments.
Follow up on customer refunds, credits, and account adjustments.
Escalate issues to sales or senior leadership when necessary to expedite collections.
Notify customers of potential account holds due to delinquency and recommend holds to management.
Track and meet quarterly and annual collection targets.
Submit lien waivers to customers as needed.
Forward monthly statements to customers and maintain accurate records.
Support the Accounting Department with additional duties as required.
Qualifications
Associate’s degree in finance, Business, or a related field.
5+ years of high‑volume corporate collections experience.
Experience with collections software and CRM systems.
Strong understanding of billing, collections, and relevant debt collection regulations.
Excellent written and verbal communication skills.
Detail‑oriented, goal‑driven, and able to manage difficult conversations professionally.
Strong time management and prioritization skills.
Job Type & Compensation:
Employment Type:
Full‑Time, On‑Site
Health insurance
Vision insurance
Life insurance
Flexible spending account (FSA)
401(k) plan
401(k) matching
15 days of Paid Time Off (PTO) annually
10 Company‑Recognized Holidays per year
Apply today and take the next step in your career with us.
Equal Opportunity Statement
We are proud to be an Equal Opportunity Employer and are committed to creating an inclusive environment for all employees. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age, or veteran status.
Seniority level: Mid‑Senior level
Employment type: Full‑time
Job function: Accounting/Auditing and Finance; Industries: Construction
#J-18808-Ljbffr