Build-A-Bear Workshop
Part Time Sales Lead - Mall of America
Build-A-Bear Workshop, Minneapolis, Minnesota, United States, 55400
Description
A Sales Lead plays a dual role within the store, acting as both a Bear Builder and a Floor Leader on Duty during designated shifts. Their dedication to delivering exceptional guest service, fostering a positive environment, and driving sales goals will significantly contribute to the store's overall success.
Responsibilities
Bear Builder Role:
Provide exceptional guest service by assisting guests in creating their personalized furry friends, ensuring a memorable and enjoyable experience.
Actively engage with guests, demonstrating genuine enthusiasm for our brand.
Create a warm and inclusive atmosphere for guests, fostering positive interactions, and guaranteeing that each guest leaves satisfied with their experience.
Uphold operational excellence by consistently meeting brand standards and guidelines, ensuring a seamless and cohesive experience for all guests.
Strong team commitment; be dependable, engaged, and helpful.
Floor Leader on Duty Role:
Be a role model to others in providing exceptional guest service to ensure a memorable experience.
Guide, support, and direct a team of associates to ensure smooth store operations and the achievement of sales goals.
Model Experience First behaviors.
Work with the management team to address and resolve issues, making effective decisions to ensure smooth store operations.
Required Qualifications
High school diploma or GED equivalent.
Preferred Qualifications
Build‑A‑Bear store associate experience.
Associate’s (or higher) degree in business, management, or a related field.
Behavioral Traits For Success
Thrives in an Experience First environment.
Connects with others to inspire results.
Enjoys meeting and interacting with new people.
Possesses a “How can I help” attitude.
Strong desire to develop, train, and support others’ success.
Exercises good judgment in ambiguous situations.
Displays strong initiative and self‑direction.
Thrives in a dynamic and changing environment.
Able to remain calm when faced with challenging circumstances.
Working Environment
Active retail store leadership requires the ability to sit, stand, and move around for the duration of shift.
Work environments include indoor/outdoor malls, strip centers, and other retail locations.
Lift > 25 pounds.
Your Performance Will Be Measured On
Decision‑making, judgment, and execution.
Ability to create an Experience First culture for guests and associates.
Achievement of assigned goals.
Consistent execution of operational standards.
Stakeholder feedback.
This document does not represent an expressed or implied contract of employment, and Build‑A‑Bear, Inc. reserves the right to change this job description and/or assign tasks for the employee to perform, as deemed appropriate.
Benefits Build‑A‑Bear Workshop® is committed to being a fun place to work and visit! We care about the health and well‑being and long‑term financial security of our associates and their families. With that in mind, we constantly strive to provide our associates with comprehensive benefits that are competitive and meaningful in the specialty retail marketplace. Please visit www.buildabear.com/brand-about-careers-benefits.html for a list of full benefits that are offered to our employees. Associates also have the ability to earn a monthly bonus based on their store’s sales results versus plans.
PAY RATE: $14.30‑$16.32/Hour.
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Responsibilities
Bear Builder Role:
Provide exceptional guest service by assisting guests in creating their personalized furry friends, ensuring a memorable and enjoyable experience.
Actively engage with guests, demonstrating genuine enthusiasm for our brand.
Create a warm and inclusive atmosphere for guests, fostering positive interactions, and guaranteeing that each guest leaves satisfied with their experience.
Uphold operational excellence by consistently meeting brand standards and guidelines, ensuring a seamless and cohesive experience for all guests.
Strong team commitment; be dependable, engaged, and helpful.
Floor Leader on Duty Role:
Be a role model to others in providing exceptional guest service to ensure a memorable experience.
Guide, support, and direct a team of associates to ensure smooth store operations and the achievement of sales goals.
Model Experience First behaviors.
Work with the management team to address and resolve issues, making effective decisions to ensure smooth store operations.
Required Qualifications
High school diploma or GED equivalent.
Preferred Qualifications
Build‑A‑Bear store associate experience.
Associate’s (or higher) degree in business, management, or a related field.
Behavioral Traits For Success
Thrives in an Experience First environment.
Connects with others to inspire results.
Enjoys meeting and interacting with new people.
Possesses a “How can I help” attitude.
Strong desire to develop, train, and support others’ success.
Exercises good judgment in ambiguous situations.
Displays strong initiative and self‑direction.
Thrives in a dynamic and changing environment.
Able to remain calm when faced with challenging circumstances.
Working Environment
Active retail store leadership requires the ability to sit, stand, and move around for the duration of shift.
Work environments include indoor/outdoor malls, strip centers, and other retail locations.
Lift > 25 pounds.
Your Performance Will Be Measured On
Decision‑making, judgment, and execution.
Ability to create an Experience First culture for guests and associates.
Achievement of assigned goals.
Consistent execution of operational standards.
Stakeholder feedback.
This document does not represent an expressed or implied contract of employment, and Build‑A‑Bear, Inc. reserves the right to change this job description and/or assign tasks for the employee to perform, as deemed appropriate.
Benefits Build‑A‑Bear Workshop® is committed to being a fun place to work and visit! We care about the health and well‑being and long‑term financial security of our associates and their families. With that in mind, we constantly strive to provide our associates with comprehensive benefits that are competitive and meaningful in the specialty retail marketplace. Please visit www.buildabear.com/brand-about-careers-benefits.html for a list of full benefits that are offered to our employees. Associates also have the ability to earn a monthly bonus based on their store’s sales results versus plans.
PAY RATE: $14.30‑$16.32/Hour.
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