The Post and Courier
Inside Sales Supervisor
The Post and Courier, Charleston, South Carolina, United States, 29408
Inside Sales Supervisor
– The Post and Courier
Position Overview The Inside Sales Supervisor leads the inside sales team while maintaining a personal book of business focused on recruitment marketing solutions across EPPNG properties. This role combines hands‑on sales with team leadership, developing creative sales promotions, coaching the team, and driving revenue across recruitment, legal, obituary, directory products and other classified projects.
Responsibilities
Lead and manage inside sales team, including hiring, training, performance evaluation, and professional development
Develop and execute strategic sales plans to achieve revenue targets and manage team performance to organizational goals
Forecast revenue performance, establish KPIs, and develop gap recovery plans to address performance shortfalls and opportunities
Provide hands‑on coaching and mentoring to team members on selling approaches and product knowledge
Oversee team operations for recruitment, legal, obituary and other classified advertising including rate structure, ordering processes, and special projects
Develop creative sales promotions and marketing campaigns to drive revenue growth and client engagement
Maintain and grow individual book of business focused on recruitment marketing solutions
Prospect for new clients and develop strong relationships to understand and exceed customer needs
Provide monthly and quarterly activity reports to inside sales team management
Create accountability structures, performance improvement plans, and sales best practices for the team
Collaborate with advertising leadership and across EPPNG properties to optimize workflow and identify revenue opportunities
Ensure CRM data quality and accuracy across all recruitment sales activities
Handle escalated customer service issues and resolve billing disputes
Other duties as assigned
Requirements Education & Experience
Bachelor's degree in Business, Marketing, Communications, or equivalent work experience
2+ years leadership or supervisory experience required
Proven track record of achieving revenue targets and developing successful sales campaigns
Experience in recruitment marketing, advertising, or media sales preferred
Knowledge, Skills & Abilities
Strong leadership and team management skills with ability to motivate and develop staff
Creative thinking with ability to develop compelling sales promotions and marketing campaigns
Excellent written and oral communication skills with consultative selling approach
Strong analytical and problem‑solving skills for performance evaluation and strategic planning
Proficiency in CRM systems, MS Office, and Internet browsers
Ability to thrive in a multi-tasking, fast-paced environment with strong organizational skills and attention to detail
Valid driver's license with good driving history
Physical Requirements & Travel
Primarily indoor work environment with sitting, walking, standing, and occasional light lifting up to 30 pounds
Occasional travel to client locations and company offices; work in office 2-3 days per week to oversee team
Evening Post Publishing is an equal opportunity, drug‑free workplace.
#J-18808-Ljbffr
– The Post and Courier
Position Overview The Inside Sales Supervisor leads the inside sales team while maintaining a personal book of business focused on recruitment marketing solutions across EPPNG properties. This role combines hands‑on sales with team leadership, developing creative sales promotions, coaching the team, and driving revenue across recruitment, legal, obituary, directory products and other classified projects.
Responsibilities
Lead and manage inside sales team, including hiring, training, performance evaluation, and professional development
Develop and execute strategic sales plans to achieve revenue targets and manage team performance to organizational goals
Forecast revenue performance, establish KPIs, and develop gap recovery plans to address performance shortfalls and opportunities
Provide hands‑on coaching and mentoring to team members on selling approaches and product knowledge
Oversee team operations for recruitment, legal, obituary and other classified advertising including rate structure, ordering processes, and special projects
Develop creative sales promotions and marketing campaigns to drive revenue growth and client engagement
Maintain and grow individual book of business focused on recruitment marketing solutions
Prospect for new clients and develop strong relationships to understand and exceed customer needs
Provide monthly and quarterly activity reports to inside sales team management
Create accountability structures, performance improvement plans, and sales best practices for the team
Collaborate with advertising leadership and across EPPNG properties to optimize workflow and identify revenue opportunities
Ensure CRM data quality and accuracy across all recruitment sales activities
Handle escalated customer service issues and resolve billing disputes
Other duties as assigned
Requirements Education & Experience
Bachelor's degree in Business, Marketing, Communications, or equivalent work experience
2+ years leadership or supervisory experience required
Proven track record of achieving revenue targets and developing successful sales campaigns
Experience in recruitment marketing, advertising, or media sales preferred
Knowledge, Skills & Abilities
Strong leadership and team management skills with ability to motivate and develop staff
Creative thinking with ability to develop compelling sales promotions and marketing campaigns
Excellent written and oral communication skills with consultative selling approach
Strong analytical and problem‑solving skills for performance evaluation and strategic planning
Proficiency in CRM systems, MS Office, and Internet browsers
Ability to thrive in a multi-tasking, fast-paced environment with strong organizational skills and attention to detail
Valid driver's license with good driving history
Physical Requirements & Travel
Primarily indoor work environment with sitting, walking, standing, and occasional light lifting up to 30 pounds
Occasional travel to client locations and company offices; work in office 2-3 days per week to oversee team
Evening Post Publishing is an equal opportunity, drug‑free workplace.
#J-18808-Ljbffr