Zoom
A leading technology company is seeking a Churn Segment Leader in New York to drive strategies that enhance customer retention across its Solopreneur and Micro customer base. The successful candidate will leverage data analytics to identify churn patterns, lead cross-functional teams, and communicate insights to executive leadership. With a requirement of 10 years in a SaaS environment and strong program management skills, this role offers a competitive salary range from $146,700 to $339,300. It's an opportunity to have a significant impact on customer satisfaction and long-term business growth.
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