BostonChefs.com
Mamaleh's – Catering & Events Lead
Location: Cambridge, Kendall Square, Boston, MA
About the Role: This hybrid role supports the Catering & Events department and restaurant managers with logistical tasks in planning and executing catering orders and events while serving guests directly as a vital member of our Front‑of‑House (FOH) team.
Key Responsibilities
Greet guests with warmth and professionalism
Manage orders via phone, online, and in‑person
Pack and hand off takeout/delivery orders
Run food and drinks to tables
Monitor and update order availability (86s) in Toast
Restock retail, merch, coffee, bar, and service stations
Prepare coffee, tea, cocktails, and milkshakes
Maintain a clean, organized dining area
Follow cleaning protocols (surfaces, trash, spot sweeps, etc.)
Collaborate with FOH and BOH teams to ensure smooth service
Assist the Catering & Events Manager with organizing and execution of off‑site catering and event orders
Lead the Front of House team with onsite event set up, execution, and breakdown
Act as the guest‑facing liaison of the Catering & Events team in the absence of the Catering & Events manager
Organize and print materials as needed including menus, labels, and table tents
Expedite pick‑up of catering orders/deliveries
Make deliveries using the company van when necessary
Support with orders coming out of Brookline when needed
Triage guest requests via phone, email and in‑person
Assist in ringing in catering and event orders, and collecting payment through Toast and Tripleseat
Communicate all necessary information to the Catering & Events Manager regarding weekend, night and Event Manager absent times through a weekly
#J-18808-Ljbffr
About the Role: This hybrid role supports the Catering & Events department and restaurant managers with logistical tasks in planning and executing catering orders and events while serving guests directly as a vital member of our Front‑of‑House (FOH) team.
Key Responsibilities
Greet guests with warmth and professionalism
Manage orders via phone, online, and in‑person
Pack and hand off takeout/delivery orders
Run food and drinks to tables
Monitor and update order availability (86s) in Toast
Restock retail, merch, coffee, bar, and service stations
Prepare coffee, tea, cocktails, and milkshakes
Maintain a clean, organized dining area
Follow cleaning protocols (surfaces, trash, spot sweeps, etc.)
Collaborate with FOH and BOH teams to ensure smooth service
Assist the Catering & Events Manager with organizing and execution of off‑site catering and event orders
Lead the Front of House team with onsite event set up, execution, and breakdown
Act as the guest‑facing liaison of the Catering & Events team in the absence of the Catering & Events manager
Organize and print materials as needed including menus, labels, and table tents
Expedite pick‑up of catering orders/deliveries
Make deliveries using the company van when necessary
Support with orders coming out of Brookline when needed
Triage guest requests via phone, email and in‑person
Assist in ringing in catering and event orders, and collecting payment through Toast and Tripleseat
Communicate all necessary information to the Catering & Events Manager regarding weekend, night and Event Manager absent times through a weekly
#J-18808-Ljbffr