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The Home Depot

Pro Customer Service/Sales

The Home Depot, Fridley, Minnesota, United States

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Pro Customer Service/Sales Role at The Home Depot Join to apply for the Pro Customer Service/Sales role at The Home Depot. This range is provided by The Home Depot. Your actual pay will be based on your skills and experience — talk with your recruiter to learn more.

Base Pay Range $16.50/hr - $18.50/hr

Job Description The Home Depot Pro Customer Service/Sales Team is dedicated to delivering an exceptional experience for professional customers, including contractors, property owners, and commercial clients. The team supports every stage of the Pro customer journey, from efficient order fulfillment and safe loading to expert product recommendations and tailored delivery solutions. Pro Customer Service/Sales Team members build and maintain professional relationships with Pro customers, proactively drive sales by leveraging product knowledge, loyalty programs, and tailored recommendations, while providing outstanding service based on unique project needs. Members are expected to meet monthly sales goals and other metrics to drive sales in the store. They assist at the Pro Desk, load materials, manage deliveries, or offer specialized paint and product knowledge, ensuring every Pro customer’s project is a success. Collaboration is key, with team members working together to maintain a clean, organized, and safe environment, resolve delivery issues, and communicate Home Depot’s advantages over competitors. The team supports store goals by monitoring inventory, executing sales initiatives, and upholding the highest standards of customer service and safety. Bilingual communication skills may be preferred at certain locations; specific language varies based on customer need.

Seniority Level Not Applicable

Employment Type Full-time

Job Function Other Consumer Services

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