Anagram International
Customer Service Representative
Anagram International, Eden Prairie, Minnesota, United States, 55344
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Customer Service Representative
role at
Anagram International
Salary $22.00/hr - $26.00/hr
Company Overview Anagram leads the world in making balloons fun with consumer‑inspired and inspiring product development, industry‑expanding innovation, and strong, value‑added partnerships. We proudly offer many products you’ll only find with an Anagram label.
Job Overview The customer service representative supports customers by providing helpful information, answering questions, and responding to complaints. They are the front line of support for clients and customers and help ensure customers are satisfied with Anagram’s products, services, and features. Additionally, representatives provide backup on the main switchboard and perform administrative services for the organization.
Responsibilities and Duties
Manage the processing of all orders regarding customers, from pre‑shipment to post‑shipment.
Receive, analyze, and promptly reply to all pertinent communication regarding customers.
Assure correct flow of communication and information to any appropriate areas of Anagram regarding customers.
Serve as the first line of support for customers through communication, service, hospitality, and information.
Recommend and implement improvements to all aspects of the position.
Maximize sales to the greatest extent possible, in an effort to maximize the overall benefit of the company.
Serve as a back‑up for other customer service reps as needed.
Perform any related duties as directed by supervisor.
Skills Required / Qualifications
1‑3 years of experience in the field of Customer Service.
Bilingual preferred, but not required.
Excellent verbal and written communication skills.
Strong data entry, ten‑key, and keyboarding skills.
Self‑motivated with the ability to work independently.
Ability to identify problems and actively seek possible solutions.
Ability to operate within established procedures and systems.
Ability to work in a fast‑paced environment.
Secondary education in business, accounting, or sales preferred.
Able to take direction and communicate with multiple personalities in a professional manner.
Working Conditions
8 am to 5 pm, Monday through Friday.
Hybrid: 4 days in office, 1 day remote.
Schedule may fluctuate based on business needs.
Additional hours may be required as needed.
Seniority Level Entry level
Employment Type Full‑time
Job Function Other
Industries Manufacturing
Referrals increase your chances of interviewing at Anagram International by 2x
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Customer Service Representative
role at
Anagram International
Salary $22.00/hr - $26.00/hr
Company Overview Anagram leads the world in making balloons fun with consumer‑inspired and inspiring product development, industry‑expanding innovation, and strong, value‑added partnerships. We proudly offer many products you’ll only find with an Anagram label.
Job Overview The customer service representative supports customers by providing helpful information, answering questions, and responding to complaints. They are the front line of support for clients and customers and help ensure customers are satisfied with Anagram’s products, services, and features. Additionally, representatives provide backup on the main switchboard and perform administrative services for the organization.
Responsibilities and Duties
Manage the processing of all orders regarding customers, from pre‑shipment to post‑shipment.
Receive, analyze, and promptly reply to all pertinent communication regarding customers.
Assure correct flow of communication and information to any appropriate areas of Anagram regarding customers.
Serve as the first line of support for customers through communication, service, hospitality, and information.
Recommend and implement improvements to all aspects of the position.
Maximize sales to the greatest extent possible, in an effort to maximize the overall benefit of the company.
Serve as a back‑up for other customer service reps as needed.
Perform any related duties as directed by supervisor.
Skills Required / Qualifications
1‑3 years of experience in the field of Customer Service.
Bilingual preferred, but not required.
Excellent verbal and written communication skills.
Strong data entry, ten‑key, and keyboarding skills.
Self‑motivated with the ability to work independently.
Ability to identify problems and actively seek possible solutions.
Ability to operate within established procedures and systems.
Ability to work in a fast‑paced environment.
Secondary education in business, accounting, or sales preferred.
Able to take direction and communicate with multiple personalities in a professional manner.
Working Conditions
8 am to 5 pm, Monday through Friday.
Hybrid: 4 days in office, 1 day remote.
Schedule may fluctuate based on business needs.
Additional hours may be required as needed.
Seniority Level Entry level
Employment Type Full‑time
Job Function Other
Industries Manufacturing
Referrals increase your chances of interviewing at Anagram International by 2x
Get notified about new Customer Service Representative jobs in Eden Prairie, MN.
#J-18808-Ljbffr