Mangino Buick GMC
Mangino Buick GMC is currently seeking a skilled and experienced GM Parts Counter Specialist to join our team! We’re looking for someone with in-depth knowledge of automotive parts and accessories who can confidently assist both retail and internal customers with their needs. The ideal candidate will have a background in GM parts, prior CDK system experience, and a customer-first attitude.
We're searching for someone with a positive, professional demeanor, strong communication skills, and the ability to stay organized in a fast-paced environment. Solid computer and phone skills are essential, and prior experience in automotive parts sales is a plus. This is a full-time position that includes a weekly salary plus a monthly bonus.
Key Responsibilities
Assist retail customers, wholesale customers and service technicians in identifying and ordering the correct parts in a timely and courteous manner
Oversee the parts sales process from start to finish
Respond to phone inquiries with pricing, availability, and detailed product information
Deliver exceptional customer service to both internal departments and external clients
Accurately pull, stage, and fulfill parts orders from inventory
Alert the Parts Manager to any urgent stock shortages or supply issues
Communicate with customers about the status of their order
Consistent with follow-up with the internal and external customers
Inform service advisors and customers when special-order parts arrive
Coordinate with the body shop to ensure complete and timely delivery of all parts
Tag and organize parts for delivery with proper job numbers and customer identification
Ensure internal parts requests are correctly charged to service repair orders
Be able to read and understand the electronic parts catalog
Locate out-of-stock parts from outside sources and submit emergency orders as necessary
Perform additional tasks and responsibilities as needed to support the department
Benefits
Health insurance – multiple options
Dental insurance
Vision insurance
401k retirement
Paid sick leave
Life Insurance
Long-term Disability Insurance
Optional Aflac Supplemental Insurance
Qualifications
GM Parts Experience Preferred
CDK Experience Preferred
We are an equal opportunity employer and prohibit discrimination/harassment without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.
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We're searching for someone with a positive, professional demeanor, strong communication skills, and the ability to stay organized in a fast-paced environment. Solid computer and phone skills are essential, and prior experience in automotive parts sales is a plus. This is a full-time position that includes a weekly salary plus a monthly bonus.
Key Responsibilities
Assist retail customers, wholesale customers and service technicians in identifying and ordering the correct parts in a timely and courteous manner
Oversee the parts sales process from start to finish
Respond to phone inquiries with pricing, availability, and detailed product information
Deliver exceptional customer service to both internal departments and external clients
Accurately pull, stage, and fulfill parts orders from inventory
Alert the Parts Manager to any urgent stock shortages or supply issues
Communicate with customers about the status of their order
Consistent with follow-up with the internal and external customers
Inform service advisors and customers when special-order parts arrive
Coordinate with the body shop to ensure complete and timely delivery of all parts
Tag and organize parts for delivery with proper job numbers and customer identification
Ensure internal parts requests are correctly charged to service repair orders
Be able to read and understand the electronic parts catalog
Locate out-of-stock parts from outside sources and submit emergency orders as necessary
Perform additional tasks and responsibilities as needed to support the department
Benefits
Health insurance – multiple options
Dental insurance
Vision insurance
401k retirement
Paid sick leave
Life Insurance
Long-term Disability Insurance
Optional Aflac Supplemental Insurance
Qualifications
GM Parts Experience Preferred
CDK Experience Preferred
We are an equal opportunity employer and prohibit discrimination/harassment without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.
#J-18808-Ljbffr