Minnesota Staffing
Call Center Representative- Spanish Bilingual
Minnesota Staffing, Minneapolis, Minnesota, United States, 55401
Spanish Bilingual Call Center Representative
We are seeking a dedicated Spanish bilingual call center representative to join our growing team. The successful candidate will handle inbound and outbound calls, assist customers in both English and Spanish, address inquiries, manage scheduling, and provide accurate information while maintaining a high standard of professionalism, service quality, and compliance with company policies. Responsibilities: Handle inbound and outbound calls in both English and Spanish, providing exceptional customer service. Assist customers with product inquiries, troubleshooting, and order processing. Document all interactions accurately in CRM systems. Communicate technical information clearly and effectively to diverse audiences. Support customers with warranty, returns, and product replacement processes. Collaborate with internal teams to resolve complex issues promptly. Maintain compliance with company policies and industry regulations. Requirements: Fluent in Spanish and English (verbal and written). Experience in medical device customer support or healthcare-related products. Strong communication and problem-solving skills. Previous call center or customer service experience required. Must be patient, intuitive, and resourceful. Proficiency with CRM systems and Microsoft Office Suite. Attention to detail and strong organizational skills.
We are seeking a dedicated Spanish bilingual call center representative to join our growing team. The successful candidate will handle inbound and outbound calls, assist customers in both English and Spanish, address inquiries, manage scheduling, and provide accurate information while maintaining a high standard of professionalism, service quality, and compliance with company policies. Responsibilities: Handle inbound and outbound calls in both English and Spanish, providing exceptional customer service. Assist customers with product inquiries, troubleshooting, and order processing. Document all interactions accurately in CRM systems. Communicate technical information clearly and effectively to diverse audiences. Support customers with warranty, returns, and product replacement processes. Collaborate with internal teams to resolve complex issues promptly. Maintain compliance with company policies and industry regulations. Requirements: Fluent in Spanish and English (verbal and written). Experience in medical device customer support or healthcare-related products. Strong communication and problem-solving skills. Previous call center or customer service experience required. Must be patient, intuitive, and resourceful. Proficiency with CRM systems and Microsoft Office Suite. Attention to detail and strong organizational skills.