San Diego Staffing
Spanish Call Center Representative
San Diego Staffing, San Diego, California, United States, 92101
Spanish Call Center Representative
Are you a bilingual professional with a passion for customer service and problem-solving? Our client in San Diego, CA is seeking a dedicated Spanish Call Center Representative to join their dynamic team. This is an excellent opportunity for someone who thrives in a fast-paced environment and is eager to make a positive impact in a customer support role. Key Responsibilities: Provide outstanding customer service to both Spanish and English-speaking clients via phone, email, and chat Resolve customer inquiries, issues, and complaints promptly and professionally Document all customer interactions accurately in the CRM system Collaborate with team members and escalate complex issues as needed Maintain knowledge of products, services, and company policies to better assist customers Meet or exceed daily performance metrics and quality assurance standards Requirements: High school diploma or equivalent; associate's or bachelor's degree preferred Fluent in both Spanish and English (written and verbal) Previous experience in a call center or customer service environment preferred Proficient computer and data entry skills Strong communication and interpersonal skills Ability to work in a team-oriented, fast-paced setting Problem-solving mindset with attention to detail and accuracy TalentMatch
Are you a bilingual professional with a passion for customer service and problem-solving? Our client in San Diego, CA is seeking a dedicated Spanish Call Center Representative to join their dynamic team. This is an excellent opportunity for someone who thrives in a fast-paced environment and is eager to make a positive impact in a customer support role. Key Responsibilities: Provide outstanding customer service to both Spanish and English-speaking clients via phone, email, and chat Resolve customer inquiries, issues, and complaints promptly and professionally Document all customer interactions accurately in the CRM system Collaborate with team members and escalate complex issues as needed Maintain knowledge of products, services, and company policies to better assist customers Meet or exceed daily performance metrics and quality assurance standards Requirements: High school diploma or equivalent; associate's or bachelor's degree preferred Fluent in both Spanish and English (written and verbal) Previous experience in a call center or customer service environment preferred Proficient computer and data entry skills Strong communication and interpersonal skills Ability to work in a team-oriented, fast-paced setting Problem-solving mindset with attention to detail and accuracy TalentMatch