Dallas Staffing
OIEC - Advocate for Injured Employees (Ombudsman IV) - Dallas
Dallas Staffing, Dallas, Texas, United States, 75201
Advocate For Injured Employees (Ombudsman IV) and#8211; Dallas
Dont miss out on this opportunity. The Office of Injured Employee Counsel (OIEC) is hiring! Apply now if youre looking for a rewarding career in public service. The Benefits of Working at OIEC: 96 hours of accrued vacation a year 96 hours of accrued sick leave a year 20+ holidays every year Career advancement opportunities Free parking Free comprehensive medical insurance for full-time employees and 50% off premium costs for dependents (state pays other 50%) OIEC is the state agency that helps injured employees with their Texas workers compensation claims. The agency assists, educates, and advocates on their behalf. OIEC provides services in 20 offices across the state. Agency services include advocacy, customer service, and dispute assistance through OIECs Ombudsman Program. Advocate For Injured Employees (Ombudsman IV)
The Advocate for Injured Employees (ombudsman) is an advocate who assists and educates the injured employees of Texas. Being an ombudsman involves: Assisting the injured employee one-on-one throughout the dispute resolution process Answering questions from the injured employee Reviewing claims for medical and income benefits Studying the case background on each claim Gathering and evaluating information (including medical records and letters from doctors) Reporting and referring complaints Tracking and providing information and claim status Works under limited supervision, with moderate latitude for the use of initiative and independent judgment. This position: Assists and prepares the injured employee in mediations and/or formal hearings (proceedings) and provides routine updates to OIEC clients about the status of their claim Educates the injured employee about the workers compensation dispute process and workers compensation law/rules Assists with referrals to social services with other state agencies Provides assistance in filing claims Assists with obtaining supporting claim documentation from doctors Contacts insurance carriers and medical providers to identify and resolve disputes Documents customer contact in a computer system Answers general customer service questions Performs other duties as assigned Qualifications: Graduation from an accredited four-year college or university Three years full-time experience in claims management, insurance, casework, law office (paralegal/legal assistant), healthcare, social work, or workers compensation Note: Education and experience relevant to position requirements may be substituted for one another on a year-for-year basis Candidate must reside in Texas or be able to relocate to Texas by the start date If you hold a current law license, you must surrender it upon hire Preferences for this position include: Experience with medical terminology, rehabilitation, and disabilities/impairments Public speaking, ie. training, outreach, community speaking, etc. Bilingual English and Spanish language skills (oral and written) This position requires demonstrated knowledge of: Microsoft Word and Outlook This position requires demonstrated skill in: Conflict resolution Assisting the public Handling and solving problems Interpreting and explaining laws and regulations Data entry and retrieval Use of correct grammar, punctuation, and spelling This position requires the demonstrated ability to: Travel Multitask between different cases and meet deadlines Establish and maintain effective working relationships with a variety of individuals and groups Communicate effectively both verbally and in writing with all levels of employees and the public Pursuant to the Governors Executive Order GA-48, candidates having any connection or continuous connections to any governmental entity or political apparatus of a country listed in 15 C.F.R. 791.4 may be subject to a heightened security background check depending on other factors. OIEC does not sponsor or assume sponsorship of an employment visa. How to apply: All applications must contain complete job histories, including job title, dates of employment, name of employer, managers name and phone number, and a description of duties performed. We may reject applications that do not include all the required information. Resumes do not take the place of this required information. Submitted through Work in Texas Work in Texas (WIT) applicants must complete the supplemental questions to be considered for the posting. To complete the supplemental questions, please go to CAPPS Career Center to register or log in and access your profile. Criminal background checks will be conducted on all final candidates. An applicant who has been convicted of a criminal offense relevant to the position may be disqualified from employment. Equal employment opportunity: OIEC does not discriminate based on race, color, national origin, gender, religion, age, or disability in employment or in the provision of services. Any request for reasonable accommodation needed during the application process should be directed to OIECHR@oiec.texas.gov. Please note: Unless specifically and expressly stated otherwise, regular attendance is an essential function of every OIEC job. Employment Preferences: Former Foster Youth Preference: An individual who was under the permanent managing conservatorship of the Department of Family and Protective Services on the day preceding the individuals 18th birthday is entitled to a preference in employment with a state agency over other applicants for the same position who do not have a greater qualification. Tex. Govt Code, Section 672.002. Military employment preference: Senate Bill 1376, 88th Legislature, Regular Session, Section 657.002 requires State agencies to give military employment preference in employment and retention. Please see more details on our job page.
Dont miss out on this opportunity. The Office of Injured Employee Counsel (OIEC) is hiring! Apply now if youre looking for a rewarding career in public service. The Benefits of Working at OIEC: 96 hours of accrued vacation a year 96 hours of accrued sick leave a year 20+ holidays every year Career advancement opportunities Free parking Free comprehensive medical insurance for full-time employees and 50% off premium costs for dependents (state pays other 50%) OIEC is the state agency that helps injured employees with their Texas workers compensation claims. The agency assists, educates, and advocates on their behalf. OIEC provides services in 20 offices across the state. Agency services include advocacy, customer service, and dispute assistance through OIECs Ombudsman Program. Advocate For Injured Employees (Ombudsman IV)
The Advocate for Injured Employees (ombudsman) is an advocate who assists and educates the injured employees of Texas. Being an ombudsman involves: Assisting the injured employee one-on-one throughout the dispute resolution process Answering questions from the injured employee Reviewing claims for medical and income benefits Studying the case background on each claim Gathering and evaluating information (including medical records and letters from doctors) Reporting and referring complaints Tracking and providing information and claim status Works under limited supervision, with moderate latitude for the use of initiative and independent judgment. This position: Assists and prepares the injured employee in mediations and/or formal hearings (proceedings) and provides routine updates to OIEC clients about the status of their claim Educates the injured employee about the workers compensation dispute process and workers compensation law/rules Assists with referrals to social services with other state agencies Provides assistance in filing claims Assists with obtaining supporting claim documentation from doctors Contacts insurance carriers and medical providers to identify and resolve disputes Documents customer contact in a computer system Answers general customer service questions Performs other duties as assigned Qualifications: Graduation from an accredited four-year college or university Three years full-time experience in claims management, insurance, casework, law office (paralegal/legal assistant), healthcare, social work, or workers compensation Note: Education and experience relevant to position requirements may be substituted for one another on a year-for-year basis Candidate must reside in Texas or be able to relocate to Texas by the start date If you hold a current law license, you must surrender it upon hire Preferences for this position include: Experience with medical terminology, rehabilitation, and disabilities/impairments Public speaking, ie. training, outreach, community speaking, etc. Bilingual English and Spanish language skills (oral and written) This position requires demonstrated knowledge of: Microsoft Word and Outlook This position requires demonstrated skill in: Conflict resolution Assisting the public Handling and solving problems Interpreting and explaining laws and regulations Data entry and retrieval Use of correct grammar, punctuation, and spelling This position requires the demonstrated ability to: Travel Multitask between different cases and meet deadlines Establish and maintain effective working relationships with a variety of individuals and groups Communicate effectively both verbally and in writing with all levels of employees and the public Pursuant to the Governors Executive Order GA-48, candidates having any connection or continuous connections to any governmental entity or political apparatus of a country listed in 15 C.F.R. 791.4 may be subject to a heightened security background check depending on other factors. OIEC does not sponsor or assume sponsorship of an employment visa. How to apply: All applications must contain complete job histories, including job title, dates of employment, name of employer, managers name and phone number, and a description of duties performed. We may reject applications that do not include all the required information. Resumes do not take the place of this required information. Submitted through Work in Texas Work in Texas (WIT) applicants must complete the supplemental questions to be considered for the posting. To complete the supplemental questions, please go to CAPPS Career Center to register or log in and access your profile. Criminal background checks will be conducted on all final candidates. An applicant who has been convicted of a criminal offense relevant to the position may be disqualified from employment. Equal employment opportunity: OIEC does not discriminate based on race, color, national origin, gender, religion, age, or disability in employment or in the provision of services. Any request for reasonable accommodation needed during the application process should be directed to OIECHR@oiec.texas.gov. Please note: Unless specifically and expressly stated otherwise, regular attendance is an essential function of every OIEC job. Employment Preferences: Former Foster Youth Preference: An individual who was under the permanent managing conservatorship of the Department of Family and Protective Services on the day preceding the individuals 18th birthday is entitled to a preference in employment with a state agency over other applicants for the same position who do not have a greater qualification. Tex. Govt Code, Section 672.002. Military employment preference: Senate Bill 1376, 88th Legislature, Regular Session, Section 657.002 requires State agencies to give military employment preference in employment and retention. Please see more details on our job page.