Delaware Staffing
United Concordia Dental Job Posting
Job Summary: This job provides account support activities associated with the implementation and administration of groups and accounts. Provides assistance with non-standard benefit implementation tasks. Identifies and resolves problems related to benefit interpretations, non-standard benefits, handle rating concerns, and coordinate claim extracts and any subsequent adjudication requirements. The incumbent may have direct interaction with producers, clients and sales reps to ensure complete implementation, on-going service and all renewal activity. The incumbent is new to the role and is developing competence in performing work assignments. Essential Responsibilities: Load and maintain group information and benefit files. Interact and provide support activities to Account Managers. Resolve benefit inquiries received from Account Managers, producers, sales reps and small market clients. May coordinate meetings, projects, implementations with clients and core partners. Handle error management and ensure files are corrected. Analyze/coordinate the implementation of new products, group changes, benefit enhancements, non-standard benefits and activities related to mass updates. Other duties as assigned or requested. Education: Required: High School Diploma/GED Substitutions: None Preferred: None Experience: Required: 0-1 year of relevant subject matter experience in the area of specialization Preferred: Experience in Health Care, Insurance or Sales Licenses and Certifications: Required: Producers License within 90 days of hire. Preferred: None Skills: Understands fundamental principles, concepts, practices and processes within a specific field or discipline. Requires foundational analytical skills. Uses established processes to complete assigned activities and to solve problems. Language (Other than English): None Travel Requirement: 0% - 25% Physical, Mental Demands and Working Conditions: Position Type: Office-based Teaches / trains others regularly Occasionally Travel regularly from the office to various work sites or from site-to-site Rarely Works primarily out-of-the office selling products/services (sales employees) Never Physical work site required: Yes Lifting: up to 10 pounds Constantly Lifting: 10 to 25 pounds Occasionally Lifting: 25 to 50 pounds Never Disclaimer: The job description has been designed to indicate the general nature and essential duties and responsibilities of work performed by employees within this job title. It may not contain a comprehensive inventory of all duties, responsibilities, and qualifications required of employees to do this job. Compliance Requirement: This job adheres to the ethical and legal standards and behavioral expectations as set forth in the code of business conduct and company policies. Pay Range Minimum: $19.27 Pay Range Maximum: $26.88 Base pay is determined by a variety of factors including a candidate's qualifications, experience, and expected contributions, as well as internal peer equity, market, and business considerations.
Job Summary: This job provides account support activities associated with the implementation and administration of groups and accounts. Provides assistance with non-standard benefit implementation tasks. Identifies and resolves problems related to benefit interpretations, non-standard benefits, handle rating concerns, and coordinate claim extracts and any subsequent adjudication requirements. The incumbent may have direct interaction with producers, clients and sales reps to ensure complete implementation, on-going service and all renewal activity. The incumbent is new to the role and is developing competence in performing work assignments. Essential Responsibilities: Load and maintain group information and benefit files. Interact and provide support activities to Account Managers. Resolve benefit inquiries received from Account Managers, producers, sales reps and small market clients. May coordinate meetings, projects, implementations with clients and core partners. Handle error management and ensure files are corrected. Analyze/coordinate the implementation of new products, group changes, benefit enhancements, non-standard benefits and activities related to mass updates. Other duties as assigned or requested. Education: Required: High School Diploma/GED Substitutions: None Preferred: None Experience: Required: 0-1 year of relevant subject matter experience in the area of specialization Preferred: Experience in Health Care, Insurance or Sales Licenses and Certifications: Required: Producers License within 90 days of hire. Preferred: None Skills: Understands fundamental principles, concepts, practices and processes within a specific field or discipline. Requires foundational analytical skills. Uses established processes to complete assigned activities and to solve problems. Language (Other than English): None Travel Requirement: 0% - 25% Physical, Mental Demands and Working Conditions: Position Type: Office-based Teaches / trains others regularly Occasionally Travel regularly from the office to various work sites or from site-to-site Rarely Works primarily out-of-the office selling products/services (sales employees) Never Physical work site required: Yes Lifting: up to 10 pounds Constantly Lifting: 10 to 25 pounds Occasionally Lifting: 25 to 50 pounds Never Disclaimer: The job description has been designed to indicate the general nature and essential duties and responsibilities of work performed by employees within this job title. It may not contain a comprehensive inventory of all duties, responsibilities, and qualifications required of employees to do this job. Compliance Requirement: This job adheres to the ethical and legal standards and behavioral expectations as set forth in the code of business conduct and company policies. Pay Range Minimum: $19.27 Pay Range Maximum: $26.88 Base pay is determined by a variety of factors including a candidate's qualifications, experience, and expected contributions, as well as internal peer equity, market, and business considerations.