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EMEA Customer Success Lead – FinTech API Partners

Diagram, Trenton, NJ, United States


A financial services innovation company is seeking a Customer Success Manager to lead customer relationships post-contract and ensure successful outcomes for B2B clients. This role involves driving customer satisfaction, managing escalations, and collaborating cross-functionally to optimize the customer experience. Ideal candidates will have 4-6 years of experience in customer success and a strong understanding of SaaS and APIs. The position is remote with a focus on U.S. operations. #J-18808-Ljbffr