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Billing Specialist I

Government Jobs, Mount Pleasant, South Carolina, United States, 29464

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Meter Reading Data Processor Description

Gathers meter reading data to process and prepare accurate customer bills. Tracks and coordinates the processing of meter installations and meter replacements. Monitors, verifies and corrects discrepancies for Accounts Receivable; perform routine clerical and accounting work. Responsible for processing and preparing bills; managing reading systems; posts daily cash receipt journals; also balances security deposits and generates reports for customer service totals, meter reading routine work, and meter routes. Coordinates with the meter reading department regarding the scheduling of routes to be read, bench tests, and rereads; tracking meter installation and electronic meter replacement and performing data entry. Processes and ensures accuracy of customer billing; manages and prepares the meter reading system (both handheld and mobile collector), verifying reading journals, calculate and update bills; determines unbilled accounts and adds to billing register; preparing the bills for outsource printing and mailing. Addresses billing concerns with customers; adjusts accounts due to incorrect meter readings, data entry errors as directed by supervisor. Handles various mailings to customers relating to bills, notices, and other types of correspondence. Generate reports for meter reading routine work, meter routes, and rereads and missed reads. Assists Customer Service as needed with phone calls, posting service orders (turn-ons, turn-offs and transfers) for final bills. Position reports to the Customer Services Database & Systems Supervisor for planning, scheduling and general matters. Performs related duties as required. Minimum Training and Experience

Vocational/Technical Degree required with training emphasis in Accounting; supplemented by one (1) to two (2) years previous experience and/or training that includes accounting, customer service, and computer work; or an equivalent combination of education, training, and experience. Computer skills with proficiency in Microsoft Outlook, payroll software and Advances CIS Infinity. Mount Pleasant Waterworks is an Equal Opportunity Employer. We offer a complete benefits package to full-time employees including health care, dental, vision, state retirement, 401K match, flexible spending accounts, life insurance, long-term disability, 13 holidays, annual, and sick leave. We also offer supplemental benefits, such as, accident insurance, short-term disability, cancer insurance, and additional term/whole life insurance policies. Other benefits include: Tuition, training, license reimbursement Competitive pay Participation in industry and professional associations Address: 1619 Rifle Range Rd Mount Pleasant, South Carolina, 29464 Phone: 843-388-1148