Product Growth Analyst - IVR & Virtual Agent

A leading healthcare consulting firm is looking for a Product Business Analyst specializing in Contact Center solutions in Nashville, TN. This role will involve improving virtual agent and IVR technologies through rigorous analysis and stakeholder collaboration. Candidates should have extensive experience in contact centers and possess strong analytical, communication, and problem-solving skills. The firm offers a dynamic work environment, ideal for those committed to innovation and efficiency in healthcare services. #J-18808-Ljbffr