O'Reilly Auto Parts
Parts Specialist - O'Reilly Auto Parts
Location: Wheat Ridge, CO (subject to change). Hours: Full‑time. Salary: $14.81 – $21.00 per hour.
Job Overview The Parts Specialist will provide all retail and installer customers with a high level of service and support store management in assigned tasks.
Compensation Base hourly wage: $14.81 – $21.00. Additional compensation may include annual, quarterly performance, or premiums as applicable.
Essential Job Functions
Follow and promote all company customer service programs (Hi-5, Low Price Guarantee, etc.)
Greet retail and walk‑in customers in a friendly manner and assist them in product selection.
Assist managers and installer service specialists in serving professional customers.
Complete assigned company training.
Provide excellent service on the phone: answer calls, lookup parts, quote prices, recommend items, offer Low‑Price Guarantee.
Maintain and secure cash drawer; process cash, checks, and credit card transactions.
Process exchanges and returns following company policy.
Address and resolve customer complaints.
Assist with daily image maker and planogram updates, freight receival, stocking, fronting, facing, cleaning, etc.
Perform operational tasks such as preparing merchandise returns, monthly stock adjustments, inventory cycle counts.
Operate brake lathe and other store test equipment after training.
Provide in‑store services (install wipers, test and charge batteries, scan trouble codes, replace headlight capsules, etc.) where allowed by law.
Occasionally drive a delivery vehicle in accordance with driving eligibility requirements.
Execute all other duties as assigned.
Skills / Education / Knowledge / Experience / Abilities Required:
Ability to quickly match alphanumeric sequences.
Excellent, friendly, and professional customer service skills.
Multitasking ability: handle customers on the phone and in store simultaneously.
Desired:
Familiarity with automotive parts, cataloging, inventory systems, and automotive sales or service.
ASE certification.
Fluency in multiple languages (Spanish highly desired).
Total Compensation Package
Competitive wages & paid time off.
Stock purchase plan & 401(k) with employer contributions starting day one.
Medical, dental, & vision insurance with optional flexible spending account.
Team member health and wellbeing programs.
Tuition and educational assistance programs.
Opportunities for career growth.
Equal Employment Opportunity O’Reilly Auto Parts is an equal opportunity employer. The Company does not discriminate on the basis of race, religion, color, national origin or ancestry (including immigration status or citizenship), sex, sexual orientation, gender identity, pregnancy (including childbirth, lactation, and related medical conditions), age (40 and over), veteran status, uniformed service member status, physical or mental disability, genetic information (including testing or characteristics) or another protected status as defined by local, state, or federal law, as applicable. Qualified individuals with a disability may be entitled to reasonable accommodation under the Americans with Disabilities Act. If you require a reasonable accommodation during the application or employment process, please send an email to rar@oreillyauto.com or call (800) 471-7431 option 1. Accommodation request must include the position details.
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Job Overview The Parts Specialist will provide all retail and installer customers with a high level of service and support store management in assigned tasks.
Compensation Base hourly wage: $14.81 – $21.00. Additional compensation may include annual, quarterly performance, or premiums as applicable.
Essential Job Functions
Follow and promote all company customer service programs (Hi-5, Low Price Guarantee, etc.)
Greet retail and walk‑in customers in a friendly manner and assist them in product selection.
Assist managers and installer service specialists in serving professional customers.
Complete assigned company training.
Provide excellent service on the phone: answer calls, lookup parts, quote prices, recommend items, offer Low‑Price Guarantee.
Maintain and secure cash drawer; process cash, checks, and credit card transactions.
Process exchanges and returns following company policy.
Address and resolve customer complaints.
Assist with daily image maker and planogram updates, freight receival, stocking, fronting, facing, cleaning, etc.
Perform operational tasks such as preparing merchandise returns, monthly stock adjustments, inventory cycle counts.
Operate brake lathe and other store test equipment after training.
Provide in‑store services (install wipers, test and charge batteries, scan trouble codes, replace headlight capsules, etc.) where allowed by law.
Occasionally drive a delivery vehicle in accordance with driving eligibility requirements.
Execute all other duties as assigned.
Skills / Education / Knowledge / Experience / Abilities Required:
Ability to quickly match alphanumeric sequences.
Excellent, friendly, and professional customer service skills.
Multitasking ability: handle customers on the phone and in store simultaneously.
Desired:
Familiarity with automotive parts, cataloging, inventory systems, and automotive sales or service.
ASE certification.
Fluency in multiple languages (Spanish highly desired).
Total Compensation Package
Competitive wages & paid time off.
Stock purchase plan & 401(k) with employer contributions starting day one.
Medical, dental, & vision insurance with optional flexible spending account.
Team member health and wellbeing programs.
Tuition and educational assistance programs.
Opportunities for career growth.
Equal Employment Opportunity O’Reilly Auto Parts is an equal opportunity employer. The Company does not discriminate on the basis of race, religion, color, national origin or ancestry (including immigration status or citizenship), sex, sexual orientation, gender identity, pregnancy (including childbirth, lactation, and related medical conditions), age (40 and over), veteran status, uniformed service member status, physical or mental disability, genetic information (including testing or characteristics) or another protected status as defined by local, state, or federal law, as applicable. Qualified individuals with a disability may be entitled to reasonable accommodation under the Americans with Disabilities Act. If you require a reasonable accommodation during the application or employment process, please send an email to rar@oreillyauto.com or call (800) 471-7431 option 1. Accommodation request must include the position details.
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