The Home Depot
Pro Customer Service Sales – The Home Depot
Join The Home Depot Pro Customer Service/Sales Team to deliver an exceptional experience for professional customers, including contractors, property owners, and commercial clients. This role involves supporting every stage of the Pro customer journey—from order fulfillment and safe loading to expert product recommendations and tailored delivery solutions.
Responsibilities
Build and maintain professional relationships with Pro customers.
Proactively drive sales by leveraging product knowledge, loyalty programs, and tailored recommendations.
Provide outstanding service based on unique project needs across the store and Pro Desk.
Collaborate with team members to maintain a clean, organized, and safe environment.
Resolve delivery issues and communicate The Home Depot’s advantages over competitors.
Monitor inventory, execute sales initiatives, and uphold the highest standards of customer service and safety.
Meet monthly sales goals and other performance metrics.
Qualifications
Experience in customer service or sales preferred, especially in a retail or home improvement setting.
Strong product knowledge and the ability to offer tailored recommendations.
Excellent communication and interpersonal skills.
Bilingual communication skills may be preferred depending on location.
Ability to work in a fast‑paced, teamwork‑oriented environment.
Seniority Level
Not Applicable
Employment Type
Full‑time
Job Function
Other
Consumer Services
#J-18808-Ljbffr
Responsibilities
Build and maintain professional relationships with Pro customers.
Proactively drive sales by leveraging product knowledge, loyalty programs, and tailored recommendations.
Provide outstanding service based on unique project needs across the store and Pro Desk.
Collaborate with team members to maintain a clean, organized, and safe environment.
Resolve delivery issues and communicate The Home Depot’s advantages over competitors.
Monitor inventory, execute sales initiatives, and uphold the highest standards of customer service and safety.
Meet monthly sales goals and other performance metrics.
Qualifications
Experience in customer service or sales preferred, especially in a retail or home improvement setting.
Strong product knowledge and the ability to offer tailored recommendations.
Excellent communication and interpersonal skills.
Bilingual communication skills may be preferred depending on location.
Ability to work in a fast‑paced, teamwork‑oriented environment.
Seniority Level
Not Applicable
Employment Type
Full‑time
Job Function
Other
Consumer Services
#J-18808-Ljbffr