Arrow Financial Corporation
Loan Services Specialist - Latham
Arrow Financial Corporation, Latham, New York, United States
Loan Services Specialist – Latham
Apply for the Loan Services Specialist – Latham role at Arrow Financial Corporation.
Base Pay Range $19.00/hr – $23.00/hr
The Arrow Financial Corporation is seeking dynamic, authentic individuals to join our amazing team! Currently, we are looking for an experienced professional to join the Loan Services team.
Essential Job Functions
Support and assist team members; working closely with management and unit to assess needs and determine level of assistance.
Perform various job duties and coordinate work tasks to ensure the efficient and effective servicing of loans.
Work on projects as needed to support department and Company goals.
Assist with problem resolution for both internal and external customer situations, including identifying the problem, researching facts and solution options, and communicating resolution to reduce repeat situations, improve efficiency, and increase customer satisfaction.
Assist with creating and updating procedures for job duties.
Other duties as assigned.
What You Will Need to Thrive in This Role
High school degree or equivalent experience required.
Two years of experience required in banking or lending; experience in Loan Services preferred.
Skills & Knowledge
Ability to work independently and cooperatively with a team.
Strong organizational skills with ability to handle multiple priorities and meet strict deadlines.
Strong communication and customer service skills; comfortable interacting with customers, co-workers, and management.
Proficient with Microsoft Office Suite including Word, Excel, and Outlook.
Physical Demands
Must be able to sit for prolonged periods of time and walk/stand for brief periods of time.
Must be able to repetitively use a telephone and computer mouse and keyboard.
Ability to lift/move up to 15 lbs.
Benefits
Competitive compensation including potential bonus and incentives as well as paid vacation, sick time, and holidays.
Medical, Dental, and Vision Insurance and Flexible Spending Plan.
Multiple retirement plans including 401(k), Pension, and Employee Stock Ownership.
Education and Tuition Reimbursement.
Employee Assistance Program for our employees and their immediate family members.
We are an Equal Opportunity Employer. Our employment decisions are made without regard for race, color, religion, national origin or ethnic origin, gender (including pregnancy), sexual orientation, gender identity or expression, age, disability, veteran status, or any other characteristic protected by law.
Additional compensation may be earned through the Company’s annual bonus program, subject to individual and company performance.
Seniority Level: Entry Level
Employment Type: Full-time
Job Function: Other
Location: Latham, New York
Salary range: $19.00 – $23.00 per hour (commensurate with experience and education).
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Base Pay Range $19.00/hr – $23.00/hr
The Arrow Financial Corporation is seeking dynamic, authentic individuals to join our amazing team! Currently, we are looking for an experienced professional to join the Loan Services team.
Essential Job Functions
Support and assist team members; working closely with management and unit to assess needs and determine level of assistance.
Perform various job duties and coordinate work tasks to ensure the efficient and effective servicing of loans.
Work on projects as needed to support department and Company goals.
Assist with problem resolution for both internal and external customer situations, including identifying the problem, researching facts and solution options, and communicating resolution to reduce repeat situations, improve efficiency, and increase customer satisfaction.
Assist with creating and updating procedures for job duties.
Other duties as assigned.
What You Will Need to Thrive in This Role
High school degree or equivalent experience required.
Two years of experience required in banking or lending; experience in Loan Services preferred.
Skills & Knowledge
Ability to work independently and cooperatively with a team.
Strong organizational skills with ability to handle multiple priorities and meet strict deadlines.
Strong communication and customer service skills; comfortable interacting with customers, co-workers, and management.
Proficient with Microsoft Office Suite including Word, Excel, and Outlook.
Physical Demands
Must be able to sit for prolonged periods of time and walk/stand for brief periods of time.
Must be able to repetitively use a telephone and computer mouse and keyboard.
Ability to lift/move up to 15 lbs.
Benefits
Competitive compensation including potential bonus and incentives as well as paid vacation, sick time, and holidays.
Medical, Dental, and Vision Insurance and Flexible Spending Plan.
Multiple retirement plans including 401(k), Pension, and Employee Stock Ownership.
Education and Tuition Reimbursement.
Employee Assistance Program for our employees and their immediate family members.
We are an Equal Opportunity Employer. Our employment decisions are made without regard for race, color, religion, national origin or ethnic origin, gender (including pregnancy), sexual orientation, gender identity or expression, age, disability, veteran status, or any other characteristic protected by law.
Additional compensation may be earned through the Company’s annual bonus program, subject to individual and company performance.
Seniority Level: Entry Level
Employment Type: Full-time
Job Function: Other
Location: Latham, New York
Salary range: $19.00 – $23.00 per hour (commensurate with experience and education).
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