MCM WORLDWIDE
Sales Supervisor
MCM WORLDWIDE
Our Brand:
MCM is a luxury lifestyle goods and fashion house founded in 1976 with an attitude defined by the cultural Zeitgeist and its German heritage with a focus on functional innovation, including the use of cutting‑edge techniques.
Through its association with music, art, travel and technology, MCM embodies a bold, rebellious and aspirational spirit.
It aims to revolutionize classic design with futuristic materials and appeals to the 21st‑century global nomad generation – MCM’s millennial and Gen Z audience is genderless, ageless, empowered and unconstrained by rules and boundaries.
MCM is distributed online and in 650 stores worldwide, including Munich, Berlin, Zurich, London, Paris, New York, Hong Kong, Shanghai, Beijing, Seoul, Tokyo, the Middle East and more.
For further information: www.mcmworldwide.com.
Position Overview As a Supervisor, you will be an integral part of MCM’s retail leadership team.
Your primary responsibility is to provide the highest level of customer service by demonstrating advanced product knowledge and building quality customer relationships that result in increased sales and repeat business.
You will serve as the link between the management team and the sales associates and assist in performing a wide range of functions from maintaining a clientele book, to merchandising the sales floor, and motivating employees on sales objectives to exceed goals.
Key Responsibilities
Support the store manager with management and coordination of the daily operations of the store.
Perform functions such as opening/closing, checking in merchandise and preparing and making deposits as needed.
Supervise sales transactions to ensure quick and accurate processing while adhering to cash protection procedures.
Coach sales staff.
Engage in promoting and selling products to ensure customer satisfaction.
Assist the Store Manager with operational excellence.
Experience & Key Competencies
Must possess a minimum of 2 years luxury retail experience in a similar supervisory role.
Must possess and consistently exhibit the competencies relative to the position.
Demonstrates an inspirational attitude that contributes to a positive team environment.
Ability to build and maintain effective working relationships with team members along with willingness to set and maintain high standards of performance.
Ability to learn and adapt quickly in a fast‑paced environment.
Strong interpersonal and communication skills.
Ability to operate independently and with discretion and work effectively under pressure.
Excellent skills in operating personal computers, POS systems and various software packages including MS Office.
Ability to influence and negotiate.
Seniority level: Mid‑Senior level
Employment type: Full‑time
Job function: Sales and Business Development
Industries: Retail Luxury Goods and Jewelry
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Our Brand:
MCM is a luxury lifestyle goods and fashion house founded in 1976 with an attitude defined by the cultural Zeitgeist and its German heritage with a focus on functional innovation, including the use of cutting‑edge techniques.
Through its association with music, art, travel and technology, MCM embodies a bold, rebellious and aspirational spirit.
It aims to revolutionize classic design with futuristic materials and appeals to the 21st‑century global nomad generation – MCM’s millennial and Gen Z audience is genderless, ageless, empowered and unconstrained by rules and boundaries.
MCM is distributed online and in 650 stores worldwide, including Munich, Berlin, Zurich, London, Paris, New York, Hong Kong, Shanghai, Beijing, Seoul, Tokyo, the Middle East and more.
For further information: www.mcmworldwide.com.
Position Overview As a Supervisor, you will be an integral part of MCM’s retail leadership team.
Your primary responsibility is to provide the highest level of customer service by demonstrating advanced product knowledge and building quality customer relationships that result in increased sales and repeat business.
You will serve as the link between the management team and the sales associates and assist in performing a wide range of functions from maintaining a clientele book, to merchandising the sales floor, and motivating employees on sales objectives to exceed goals.
Key Responsibilities
Support the store manager with management and coordination of the daily operations of the store.
Perform functions such as opening/closing, checking in merchandise and preparing and making deposits as needed.
Supervise sales transactions to ensure quick and accurate processing while adhering to cash protection procedures.
Coach sales staff.
Engage in promoting and selling products to ensure customer satisfaction.
Assist the Store Manager with operational excellence.
Experience & Key Competencies
Must possess a minimum of 2 years luxury retail experience in a similar supervisory role.
Must possess and consistently exhibit the competencies relative to the position.
Demonstrates an inspirational attitude that contributes to a positive team environment.
Ability to build and maintain effective working relationships with team members along with willingness to set and maintain high standards of performance.
Ability to learn and adapt quickly in a fast‑paced environment.
Strong interpersonal and communication skills.
Ability to operate independently and with discretion and work effectively under pressure.
Excellent skills in operating personal computers, POS systems and various software packages including MS Office.
Ability to influence and negotiate.
Seniority level: Mid‑Senior level
Employment type: Full‑time
Job function: Sales and Business Development
Industries: Retail Luxury Goods and Jewelry
#J-18808-Ljbffr