Pro Customer Service/Sales
The Home Depot, Mount Prospect, IL, United States
Pro Customer Service Sales
The Home Depot Pro Customer Service/Sales Team is dedicated to delivering an exceptional experience for professional customers, including contractors, property owners, and commercial clients. The team supports every stage of the Pro customer journey, from efficient order fulfillment and safe loading to expert product recommendations and tailored delivery solutions. Pro Customer Service/Sales Team members build and maintain professional relationships with Pro customers, proactively drive sales by leveraging product knowledge, loyalty programs, and tailored recommendations, while providing outstanding service based on unique project needs.
Build and maintain professional relationships with Pro customers.
Proactively drive sales leveraging product knowledge, loyalty programs, and tailored recommendations.
Assist at the Pro Desk, load materials, manage deliveries, and offer specialized paint and product knowledge.
Meet monthly sales goals and other metrics to drive sales in the store.
Collaborate with team members to maintain a clean, organized, and safe environment.
Resolve delivery issues and communicate Home Depot’s advantages over competitors.
Monitor inventory, execute sales initiatives, and uphold the highest standards of customer service and safety.
Bilingual communication skills may be preferred at certain locations; specific language varies based on customer need.
Employment Details
Seniority level: Not Applicable
Employment type: Full-time
Job function: Other
Industries: Consumer Services
#J-18808-Ljbffr
Build and maintain professional relationships with Pro customers.
Proactively drive sales leveraging product knowledge, loyalty programs, and tailored recommendations.
Assist at the Pro Desk, load materials, manage deliveries, and offer specialized paint and product knowledge.
Meet monthly sales goals and other metrics to drive sales in the store.
Collaborate with team members to maintain a clean, organized, and safe environment.
Resolve delivery issues and communicate Home Depot’s advantages over competitors.
Monitor inventory, execute sales initiatives, and uphold the highest standards of customer service and safety.
Bilingual communication skills may be preferred at certain locations; specific language varies based on customer need.
Employment Details
Seniority level: Not Applicable
Employment type: Full-time
Job function: Other
Industries: Consumer Services
#J-18808-Ljbffr